Training Facilitator

1 day ago

Islamabad, Islamabad, Pakistan beBeeEmployment Full time $50,000 - $80,000
Training Role

This role is designed to deliver impactful training and professional learning experiences to associates in the U.S. healthcare and insurance domain.

Responsibilities
  • Conduct live virtual webinars and interactive training sessions on systems, processes, workflows, and soft skills.
  • Facilitate role-specific onboarding, orientation, and customer-specific training for new hires.
  • Lead live call-handling and patient interaction simulations.
  • Deliver professional learning aligned with adult learning principles.
  • Conduct one-on-one check-ins to track progress and offer personalized coaching.
  • Respond promptly to learner and stakeholder queries.
  • Provide actionable feedback for continuous improvement.
  • Partner with Talent Success Managers (TSMs) and Customer Success Managers (CSMs) to resolve performance issues and risk cases.
  • Maintain open, consistent communication and proactive follow-ups with learners.
Requirements
  • Bachelor's degree required.
  • 3-5+ years' experience in talent development, training delivery, facilitation, or related roles.
  • Solid understanding of U.S. healthcare workflows and compliance standards preferred.
  • Strong facilitation, presentation, and communication skills for both live and virtual settings.
  • High energy, extroverted presence, and ability to motivate learners in dynamic environments.
  • Excellent interpersonal, problem-solving, and time-management abilities.
  • Proficiency with Zoom, Google Workspace, Microsoft Office, and learning management systems (LMS).
  • Adaptable, organized, and quick to learn new processes and technologies.
Why this Opportunity?

This role offers the opportunity to shape the future of global employment and empower businesses to create global employment opportunities.

Edge values diversity and inclusivity and welcomes all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.

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