
IT Service Management Professional
4 hours ago
We're seeking a highly skilled IT Service Management Analyst to join our team at S&P Global, Inc.
The successful candidate will play a critical role in maximizing the performance of our IT services, focusing on quality, efficiency, user experience, and continuous improvement.
- Supporting Major Incident Management calls to rapidly resolve technical issues across multiple disciplines, technologies, and business areas.
- Compose articulate and technically accurate updates for incidents to represent the business impact effectively.
- Report key metrics to business lines to identify gaps and areas for investment to reduce failures.
Key Responsibilities:
- Conduct post-implementation reviews to identify areas for improvement in change management processes.
- Maintain accurate documentation of change management procedures.
- Provide regular training and guidance to stakeholders on best practices.
What We're Looking For:
- A strong educational background in information technology or a related field.
- ITIL V4 certification is an advantage.
- Minimum 5 years of experience in IT Service Management.
- Experience with incident, problem, and change management processes.
- Solid grasp of IT infrastructure components and service management tools.
-
Sales and Service Professional
6 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeProfessional OpportunitiesWe are looking for a skilled Chemical Engineer to contribute to our success at Professional Systems (Pvt) Ltd. As a sales and service professional, you will develop business relationships, acquire new clients, and drive growth through strategic initiatives.Required Skills and QualificationsCandidates should have a BSc in Physics or...
-
Customer Service Specialist
6 days ago
Islamabad, Islamabad, Pakistan Inkstone Management Full timeAbout UsWe are Inkstone Management, an emerging and versatile organization providing resource management, content development, and business management services to our clients.Job DescriptionThe ideal candidate will be responsible for managing customer relationships, delivering exceptional customer service, and supporting order...
-
IT Services Sector Expert
6 days ago
Islamabad, Islamabad, Pakistan Meraki IT Full timeExpert IT Services ProfessionalMeraki IT is expanding its operations and seeking an experienced professional to manage our Upwork profiles and secure high-quality projects in the IT services sector.This is a full-time, on-site position that requires a proven track record of success on Upwork and a deep understanding of the IT services industry.The ideal...
-
Senior IT Services Specialist
6 days ago
Islamabad, Islamabad, Pakistan Meraki IT Full timeUpwork Profile ManagerMeraki IT is seeking a skilled Upwork profile manager to oversee the management of our Upwork profiles and secure high-quality projects in the IT services sector.This is a full-time, on-site position that requires a proven track record of success on Upwork and a deep understanding of the IT services industry.The ideal candidate will be...
-
Senior Operations Manager
6 days ago
Islamabad, Islamabad, Pakistan Service Square Full timeWe are looking for an experienced Project Manager to join our team at Service Square, a professional facility management company.About the RoleThe successful candidate will be responsible for overseeing a project from inception to completion, ensuring timely delivery and high-quality results. Key responsibilities include developing and implementing project...
-
Sales Professional in Islamabad
6 days ago
Islamabad, Islamabad, Pakistan Service Square Full timeJob OverviewWe are seeking a seasoned marketing professional to drive sales growth at Service Square. The ideal candidate will possess a minimum of 5 years' experience in the relevant field and be proficient in leveraging market insights.Key Responsibilities:Conduct thorough market research to provide actionable competitive intelligence for sales...
-
Delivery Service Manager Position
3 days ago
Islamabad, Islamabad, Pakistan Truck It Full timeOperational Manager Job DescriptionTruck It In is seeking a highly skilled Operational Manager to lead the efficient execution of our last-mile e-commerce delivery service. This critical role ensures seamless operations across multiple franchise zones, drives business growth, and optimizes delivery processes.Main Responsibilities:Oversee the efficient...
-
Business Development Manager
6 days ago
Islamabad, Islamabad, Pakistan Inkstone Management Full timeJob OverviewInkstone Management is a dynamic organization offering resource management, content development, and business management services to its clients.Key Responsibilities:Contact Customers: Respond to customer complaints in a professional and timely manner via phone, email, or social media.Verify Account Information: Use telephones to reach out to...
-
Service Quality Associate
6 days ago
Islamabad, Islamabad, Pakistan Focus IT Services Full timeJob OverviewFocusing on exceptional customer support, we seek skilled professionals to join our team at Focus IT Services. As a Customer Service Specialist, you will play a vital role in providing outstanding service experiences and driving customer satisfaction.Key Responsibilities:Deliver timely and effective support to customers, addressing their...
-
Customer Service Professional
6 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeWe are looking for a highly motivated individual to fill the role of Customer Support Engineer for our Islamabad region.About You:You must hold a Bachelor's degree in Electronics from a recognized university.You should have at least one year of experience in a field related to scientific or analytical equipment.You must possess excellent communication and...
-
Service Engineer
6 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeService Engineer OpportunityProfessional Systems (Pvt) Ltd is seeking a skilled Service Engineer - Analytical Instruments to join its team.The ideal candidate will possess a DAE- Electronics degree from a recognized institution and have excellent communication and interpersonal skills.This role requires frequent travel within the Islamabad/Rawalpindi region,...
-
IT Service Delivery Expert
3 days ago
Islamabad, Islamabad, Pakistan Zones IT Solutions Full timeJob RequirementsWe are seeking an experienced IT Service Delivery Expert to join our Helpdesk Team at Zones IT Solutions. This role involves providing technical support to our customers, resolving their issues and improving their overall experience.Responsibilities:Collaborate with the Helpdesk Team to ensure seamless day-to-day operations and perform...
-
Program Director
6 days ago
Islamabad, Islamabad, Pakistan Service Square Full timeWe are seeking an experienced Infrastructure Coordinator to join our project team at Service Square, a professional facility management company.About the RoleThe successful candidate will be responsible for overseeing the project from inception to completion, ensuring timely delivery and high-quality results. Key responsibilities include developing and...
-
Customer Service Professional
6 days ago
Islamabad, Islamabad, Pakistan Smart Connect Communication Full timeInbound Customer Service Representative (UK Campaign)We are seeking passionate candidates to join our team as Inbound Customer Service Representatives for our UK campaign.As an Inbound Customer Service Representative, you will be the primary point of contact for our UK-based clients. You will handle incoming customer inquiries and resolve issues promptly and...
-
Transportation Management Professional
5 days ago
Islamabad, Islamabad, Pakistan IT Solutions Worldwide BV Full timeIT Solutions Worldwide BVJob OverviewAt IT Solutions Worldwide, we take pride in being a trusted partner for businesses seeking strategic guidance and innovative solutions.With a wealth of experience across various industries, our team of seasoned consultants brings unparalleled expertise and a client-centric approach to every project.Our goal is to deliver...
-
Business Development Manager
6 days ago
Islamabad, Islamabad, Pakistan Service Square Full timeJob RoleWe are looking for a business development manager to join our team at Service Square. The ideal candidate will have a proven track record of driving sales growth through effective marketing strategies.Key Responsibilities:Marketing Strategy: Develop and execute strategic marketing campaigns to support sales efforts.Market Research: Conduct thorough...
-
IT Service Delivery Specialist
6 days ago
Islamabad, Islamabad, Pakistan Zones IT Solutions Full timeAbout the RoleAs a Customer Success Manager at Zones IT Solutions, you will be responsible for owning and managing the customer service experience. This involves acting as the primary point of contact for customer escalations and ensuring overall operational account health.This role requires internal reporting to ensure key SLA and metrics are being met. You...
-
Project Supervisor
6 days ago
Islamabad, Islamabad, Pakistan Service Square Full timeAt Service Square, a professional facility management company, we are seeking skilled and semi-skilled staff for one of our projects.Job OverviewThe ideal candidate will be responsible for overseeing the project from inception to completion, ensuring timely delivery and high-quality results. This includes developing and implementing project plans, timelines,...
-
Customer Service Representative
6 days ago
Islamabad, Islamabad, Pakistan Professional Systems (Pvt) Ltd Full timeCompany OverviewProfessional Systems (Pvt) Ltd is a rapidly expanding company in Pakistan, specializing in providing high-quality services to clients.The company is looking for a Customer Service Representative - Scientific Equipment to join its team.The ideal candidate will have a strong background in electronics and excellent communication skills.This role...
-
Full-Time Upwork Profile Manager
6 days ago
Islamabad, Islamabad, Pakistan Meraki IT Full timeSenior IT Services SpecialistMeraki IT is seeking a seasoned IT services specialist to manage our Upwork profiles and secure high-quality projects in the IT services sector.This is a full-time, on-site position that requires a proven track record of success on Upwork and a deep understanding of the IT services industry.The ideal candidate will be responsible...