Expert Systems Professional

7 days ago

Islamabad, Islamabad, Pakistan beBeeAdministration Full time $72,000 - $96,000
Senior Systems Administration Specialist

We are seeking an experienced and skilled Systems Administrator to join our team. As a Senior Systems Administration Specialist, you will be responsible for the administration, management, and support of our Salesforce and integrated Enterprise Systems applications used by our customers and internal teams.

About the Role
  • You will provide real-time support for issues related to Salesforce and other integrated platforms; troubleshoot, escalate, and resolve issues promptly reported on the Enterprise Systems Service Desk.
  • Administer and support Salesforce.com, including user management, data import/update, bug investigations, and enhancements.
  • Manage end-user profile configurations, reporting, dashboards, and permissions.
  • Oversee the onboarding process for new users and systems.
  • Analyze and prioritize enhancement requests and implement appropriate changes and/or escalate to the change advisory board when necessary.
  • Manage workload and projects efficiently while maintaining accuracy and strong attention to detail.

This is an exciting opportunity to work with integrations as we expand our suite of applications.

Requirements
  • Strong technical skills in system administration, including experience with Salesforce.com and integrated enterprise systems.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Knowledge of IT service management principles and practices.
Benefits
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
  • Opportunities for career growth and advancement.
Why You'll Love This Job

This role offers a unique blend of technical challenge and business acumen, making it an excellent fit for individuals who enjoy working at the intersection of technology and business.

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