Scalable CRM Solutions Expert

2 weeks ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Title: CRM Project Manager

About the Role

This is an exciting opportunity to partner with our Integration Engineer and business teams as we scale our CRM usage across departments. The ideal candidate will act as a bridge between business needs and technical execution.

Key Responsibilities:

  • Work closely with stakeholders to gather and document requirements
  • Translate business needs into clear user stories, technical briefs, and CRM configurations
  • Provide CRM admin support: create custom properties, workflows, reports, user permissions, and dashboards
  • Lead user training, change management, and onboarding initiatives
  • Define and update success metrics and KPIs; deliver regular reports to stakeholders
  • Collaborate with the Integration Engineer to validate feasibility, prioritize features, and manage scope
Requirements

We are looking for a highly skilled and experienced professional with:

  • 3+ years of experience working with CRM systems, including at least 2 years of hands-on experience with HubSpot admin
  • Strong skills in business analysis, stakeholder communication, and project scoping
  • Proven ability to gather requirements and deliver scalable CRM solutions in a cross-functional environment
  • Experience with reporting and analytics; ability to define and track KPIs
  • Excellent communication and training skills
Bonus Skills

Familiarity with Microsoft Dynamics and NetSuite would be beneficial. Background in media, events, or subscription-based businesses could also be advantageous.

We are committed to diversity and inclusion, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable laws.

Location: Rawalindi, Punjab, Pakistan

Job Type: Contract

Industry: Internet Publishing

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