
Customer Service WhatsApp Officer
4 days ago
This role involves engaging customers through proactive messaging on the WhatsApp platform. The goal is to provide timely updates, reminders, and personalized offers that encourage repeat business and foster brand loyalty.
Key responsibilities include:
- Reaching out to customers who have not made a purchase in a while and re-engaging them with relevant information and offers.
- Collaborating with the logistics team to manage returns for orders placed through WhatsApp and ensuring smooth handling of these returns.
- Managing after-sales and promotional campaigns by sending messages to customers via WhatsApp, checking customer satisfaction levels, and offering exclusive discounts to encourage repeat purchases.
The ideal candidate will have previous customer service experience, preferably in WhatsApp or similar messaging platforms, strong communication skills, and a friendly yet professional tone. They should also be proactive problem solvers and able to work independently to meet deadlines.
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Officer - Customer Service (Whatsapp)
4 days ago
Karachi, Sindh, Pakistan Gulahmedshop Full timeProactive Messaging: -Engage customers by sending updates, reminders, and personalized offers through WhatsApp. -Keep customers informed and satisfied by providing relevant information that encourages repeat business and builds brand loyalty. Cold Calling: -Reach out to customers who have not shopped with us for a while. -Use effective communication to...
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Customer Service-WhatsApp
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Karachi, Sindh, Pakistan Gulahmedshop Full timeKey Responsibilities:Proactive Messaging: Engage customers by sending updates, reminders, and personalized offers through WhatsApp. Keep customers informed and satisfied by providing relevant information that encourages repeat business and builds brand loyalty.Cold Calling: Reach out to customers who have not shopped with us for a while. Use effective...
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Customer Service Representative WhatsApp
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Karachi, Sindh, Pakistan beBee Careers Full timeJob Description:Proactive Customer EngagementWe are seeking a highly skilled and proactive customer service representative to engage with customers through WhatsApp.Key Responsibilities:Messaging Strategy: Develop and implement effective messaging strategies to engage customers, provide updates, reminders, and personalized offers.Cold Calling: Reach out to...
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Customer Service and Office Coordinator
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Customer Service Representative
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Karachi, Sindh, Pakistan Garments Galaxy Full time3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.MCS Digitizing is hiring Customer Service Representatives (CSR). If you have strong communication skills and a passion for customer service, this is a great opportunity to grow in a professional environment.What We Offer:Fixed Basic Salary + Attendance...