Contact Center Supervisor Role

About the RoleWe are looking for an experienced Customer Service Supervisor to join our team at Aga Khan University Hospital's Contact Center.The successful candidate will be responsible for leading the Contact Center team, ensuring they deliver exceptional customer service and achieve performance targets.Main Responsibilities:Leadership: Coach the Contact...

About the JobThis is an exciting opportunity to join our team as a Genesys Cloud Engineer. As a key member of our Central Genesys cloud/telephony operations, you will be responsible for supporting contact centers across the globe. We are looking for a highly skilled professional with a strong background in telecommunication principles, including VoIP, SIP,...

As a Senior Genesys Cloud Engineer at ibex, you will play a critical role in ensuring the smooth operation of our global telephony and contact center infrastructure. Key responsibilities include acting as the primary point of contact for all contact center solution requests, supporting Genesys Operations, and performing system administration...

Key QualificationsTo be successful in this role, you will need to have a strong understanding of telecommunication principles, including VoIP, SIP, and Contact Centers as a Service model. You will also need excellent time management and multitasking skills, effective communication abilities, and problem-solving skills to diagnose and resolve technical issues...

Job SummaryWe are seeking an experienced Senior Genesys Cloud Engineer to join our team. The ideal candidate will have a strong background in Genesys Solutions and excellent analytical skills.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support Genesys Operations as Tier-2 and Tier-3, resolving complex...

Job OverviewAga Khan University Hospital's Contact Center is responsible for providing comprehensive patient services. We are seeking a skilled Customer Service Supervisor to join our team.The successful candidate will be responsible for monitoring and coaching the Contact Center team, ensuring they achieve performance targets and provide exceptional...

Job DescriptionThe QA Supervisor will play a critical role in ensuring high-quality customer service interactions at Ability Pvt Ltd. Key responsibilities include:Leading the quality assurance team to evaluate call center interactionsMonitoring and assessing agent performance based on quality metricsProviding feedback and coaching to agents to improve...

Key Highlights: Drive sales growth through strategic partnerships and customer relationships.Maintain strong relationships with clients and stakeholders through exceptional customer service.Provide expert product knowledge and tailored recommendations to meet customers' needs.Develop and deliver compelling sales presentations that showcase our products and...

Role DescriptionThe Customer Service Supervisor role involves:Leading the Contact Center team to achieve performance targets.Providing training and development opportunities for team members.Ensuring that customer service standards are met through regular monitoring and evaluation.Working closely with other departments to ensure seamless communication and...

AUA Solutions is a global leader in data management and software consultancy services.About the Role:We are seeking a professional to join our team as a Contact Data Verification Specialist at our international B2B Contact Data Validation Center in Karachi.The role involves working with client databases of American professionals, verifying contact data with...

We are seeking a highly motivated and experienced Sales Expert to join our team at Floors Center. As a key member of our sales team, you will play a critical role in driving sales growth and exceeding targets.Key ResponsibilitiesBuild and maintain strong relationships with clients through exceptional customer service and tailored solutions.Conduct regular...

The production supervisor role is responsible for ensuring the smooth operation of production processes. This involves coordinating activities, monitoring performance, and identifying areas for improvement.Job ResponsibilitiesSupervise production staff and oversee daily operationsMonitor and report on production metrics and performance indicatorsIdentify and...

Key ResponsibilitiesThe Customer Service Supervisor will be responsible for:Monitoring and coaching the Contact Center team to ensure they meet performance targets.Providing exceptional customer service through inbound calls and chats.Minimizing shift leakages and daily shrinkage by optimizing CSR login hours.Ensuring appointment accuracy in OPMS from all...

Aptech Site Center offers a unique opportunity for fresh graduates to launch their careers as IT faculty members. We are seeking motivated individuals who can contribute to our institution's growth and development.Candidates should have:Strong technical skills, particularly in Python programmingExcellent communication and presentation skillsAbility to work...

AUA Solutions is a company that provides data management and software consultancy services to global businesses.About the Job:We are looking for a professional to join our team as a Phone Validation Specialist at our international B2B Contact Data Validation Center in Karachi.The role involves working with client databases of American professionals,...

Job DescriptionKharadar General Hospital, a tertiary care and Post Graduate Teaching & Training Center recognized by CPSP, PMDC & PNC, is seeking skilled professionals for various roles.Available Positions:Female Nursing Supervisor: A qualified candidate should have a BSC (Nursing) degree and at least 2 years of hospital experience working evening...

Al-Mustafa Medical Center Marketing ManagerJob Overview:We seek a highly motivated and experienced marketing professional to join our team at Al-Mustafa Medical Center. As a Marketing Manager, you will play a pivotal role in developing and executing marketing strategies that drive business growth and enhance our reputation within the community.Key...

Key ResponsibilitiesLead a team of sales professionals in a dynamic call center environment.Develop and implement effective sales strategies to achieve targets.Maintain a positive attitude and manage anger effectively.

Company Vision">At Ability Pvt Ltd, we aim to provide unparalleled customer service experiences through continuous process improvements.">Job Requirements">The QA Supervisor will be responsible for managing the quality assurance team, ensuring that customer service interactions meet company standards.">Key Accountabilities">Coaching and developing QA...

Job Summary:Process food orders via phoneDevelop and lead a team of call center representativesImplement efficient processes to meet customer needsAbout the Company:Salaf Foods is a renowned food company dedicated to delivering exceptional customer service.We offer a dynamic work environment with opportunities for growth and professional development.