Senior Contact Center Administrator

As a Senior Genesys Cloud Engineer at ibex, you will play a critical role in ensuring the smooth operation of our global telephony and contact center infrastructure. Key responsibilities include acting as the primary point of contact for all contact center solution requests, supporting Genesys Operations, and performing system administration...

About the JobThis is an exciting opportunity to join our team as a Genesys Cloud Engineer. As a key member of our Central Genesys cloud/telephony operations, you will be responsible for supporting contact centers across the globe. We are looking for a highly skilled professional with a strong background in telecommunication principles, including VoIP, SIP,...

Key Job ResponsibilitiesThe Contact Center Supervisor will manage daily operations, supervise a team of administrators, and ensure seamless communication with clients. Key responsibilities include:Primary Duties:Manage contact center operations and ensure high-quality service deliverySupervise a team of administrators and provide coaching and guidance as...

About the RoleWe are looking for an experienced Customer Service Supervisor to join our team at Aga Khan University Hospital's Contact Center.The successful candidate will be responsible for leading the Contact Center team, ensuring they deliver exceptional customer service and achieve performance targets.Main Responsibilities:Leadership: Coach the Contact...

Key QualificationsTo be successful in this role, you will need to have a strong understanding of telecommunication principles, including VoIP, SIP, and Contact Centers as a Service model. You will also need excellent time management and multitasking skills, effective communication abilities, and problem-solving skills to diagnose and resolve technical issues...

Key Highlights: Drive sales growth through strategic partnerships and customer relationships.Maintain strong relationships with clients and stakeholders through exceptional customer service.Provide expert product knowledge and tailored recommendations to meet customers' needs.Develop and deliver compelling sales presentations that showcase our products and...

About the RoleThe Call Center Manager will manage day-to-day operations, lead and motivate a team of administrators, develop efficient workflows, and collaborate with senior management to achieve business objectives.Main Responsibilities:Oversee call center operations and implement effective processesLead and motivate a team of administrators to achieve...

At ibex, we are seeking a skilled Senior Genesys Cloud Engineer to join our team of experts in supporting global telephony and contact center operations. As part of the Genesys cloud team, this role will serve as the primary point of contact for all contact center solution requests.About the RoleThis position will be responsible for acting as the Point of...

Position OverviewWe are looking for a highly skilled Senior Genesys Cloud Engineer to support the operation of our contact centers worldwide. The ideal candidate will have a strong background in Genesys Solutions and excellent leadership skills.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support...

About UsAt Ibex, we are dedicated to providing exceptional support for our customers. As a Senior Genesys Cloud Engineer, you will play a crucial role in achieving this goal by ensuring the smooth operation of our contact centers worldwide.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support Genesys...

AUA Solutions is a global leader in data management and software consultancy services.About the Role:We are seeking a professional to join our team as a Contact Data Verification Specialist at our international B2B Contact Data Validation Center in Karachi.The role involves working with client databases of American professionals, verifying contact data with...

About AfinitiAfiniti is an innovative AI technology company dedicated to elevating customer experiences through intelligent human connection.Our mission centers around harnessing human behavioral insights to anticipate interactions and foster meaningful connections.By pairing customers with compatible agents, we revolutionize the contact center landscape,...

OverviewIbex is a global organization seeking an experienced Senior Genesys Cloud Engineer to support the seamless operation of contact centers worldwide.ResponsibilitiesThe ideal candidate will serve as the primary point of contact for daily Genesys cloud issues and concerns, ensuring timely resolutions and excellent customer satisfaction.Supporting Genesys...

Job Title: Senior Database AdministratorJob Summary:KODEV GLOBAL (PVT) LTD is seeking a highly skilled Senior Database Administrator to join our database administration team.Key Responsibilities:Design and implement efficient database systems.Monitor and optimize database performance.Ensure data security and integrity.Provide expert guidance and support to...

AUA Solutions is a company that provides data management and software consultancy services to global businesses.About the Job:We are looking for a professional to join our team as a Phone Validation Specialist at our international B2B Contact Data Validation Center in Karachi.The role involves working with client databases of American professionals,...

iBEX is seeking a highly skilled Senior Genesys Cloud Engineer to support our global telephony and contact center operations. As the primary point of contact for all contact center solution requests, this role will require strong technical expertise, excellent communication skills, and the ability to work collaboratively across functional teams.Job...

Job InformationSenior Administrators are required to head the administration department at Recreational Edge Ltd.Job SummaryThis role requires experienced administrators to lead our team.The ideal candidate will have excellent communication skills, the ability to analyze and manage dynamic teams, and a postgraduate degree.ResponsibilitiesManage...

Key ResponsibilitiesAs a Senior Administrative Associate, you will be responsible for providing high-level administrative support to our executives. This includes scheduling appointments, managing calendars, coordinating travel arrangements, and maintaining confidential records.You will also serve as a liaison between executives and staff, clients, and other...

About the Role:We are looking for a Senior Financial Administrator to join our team. The successful candidate will be responsible for managing and coordinating financial activities, ensuring accuracy and efficiency in all financial processes.

Shispare Pvt Ltd is seeking a senior administrative coordinator to provide high-level support to C-level executives. The ideal candidate will be highly organized, with excellent communication and interpersonal skills.Job SummaryThe senior administrative coordinator will be responsible for managing complex schedules, coordinating travel arrangements, and...