Contact Center Team Lead

About the JobThis is an exciting opportunity to join our team as a Genesys Cloud Engineer. As a key member of our Central Genesys cloud/telephony operations, you will be responsible for supporting contact centers across the globe. We are looking for a highly skilled professional with a strong background in telecommunication principles, including VoIP, SIP,...

Key Job ResponsibilitiesThe Contact Center Supervisor will manage daily operations, supervise a team of administrators, and ensure seamless communication with clients. Key responsibilities include:Primary Duties:Manage contact center operations and ensure high-quality service deliverySupervise a team of administrators and provide coaching and guidance as...

As a Senior Genesys Cloud Engineer at ibex, you will play a critical role in ensuring the smooth operation of our global telephony and contact center infrastructure. Key responsibilities include acting as the primary point of contact for all contact center solution requests, supporting Genesys Operations, and performing system administration...

Key QualificationsTo be successful in this role, you will need to have a strong understanding of telecommunication principles, including VoIP, SIP, and Contact Centers as a Service model. You will also need excellent time management and multitasking skills, effective communication abilities, and problem-solving skills to diagnose and resolve technical issues...

Job SummaryWe are seeking an experienced Senior Genesys Cloud Engineer to join our team. The ideal candidate will have a strong background in Genesys Solutions and excellent analytical skills.Key ResponsibilitiesServe as the primary point of contact for daily Genesys cloud issues and concerns.Support Genesys Operations as Tier-2 and Tier-3, resolving complex...

Career Opportunities at E-SquareJob TitleInbound Call Center Team LeadWe are seeking a highly skilled and experienced Lead Call Center Operations Expert to join our team as an Inbound Call Center Team Lead.Job SummaryThe successful candidate will be responsible for leading a team of call center agents and ensuring that all aspects of customer experience meet...

Key Highlights: Drive sales growth through strategic partnerships and customer relationships.Maintain strong relationships with clients and stakeholders through exceptional customer service.Provide expert product knowledge and tailored recommendations to meet customers' needs.Develop and deliver compelling sales presentations that showcase our products and...

We are seeking a highly motivated and experienced Sales Expert to join our team at Floors Center. As a key member of our sales team, you will play a critical role in driving sales growth and exceeding targets.Key ResponsibilitiesBuild and maintain strong relationships with clients through exceptional customer service and tailored solutions.Conduct regular...

Aptech Site Center is an esteemed institution dedicated to providing high-quality education and training services. We invite qualified individuals to join our team as IT faculty members.Candidates should possess:Strong analytical and problem-solving skillsAbility to think critically and creativelyExcellent leadership and teamwork skillsPassion for teaching...

AUA Solutions is a global leader in data management and software consultancy services.About the Role:We are seeking a professional to join our team as a Contact Data Verification Specialist at our international B2B Contact Data Validation Center in Karachi.The role involves working with client databases of American professionals, verifying contact data with...

Our Team at E-SquareJob DescriptionSenior Call Center Operations ManagerWe are seeking a seasoned Senior Call Center Operations Manager to lead our inbound call center team and ensure that all aspects of customer experience meet and exceed expectations.ResponsibilitiesDevelop and implement effective call center strategies to drive performance and...

AUA Solutions is a company that provides data management and software consultancy services to global businesses.About the Job:We are looking for a professional to join our team as a Phone Validation Specialist at our international B2B Contact Data Validation Center in Karachi.The role involves working with client databases of American professionals,...

Al-Mustafa Medical Center Marketing ManagerJob Overview:We seek a highly motivated and experienced marketing professional to join our team at Al-Mustafa Medical Center. As a Marketing Manager, you will play a pivotal role in developing and executing marketing strategies that drive business growth and enhance our reputation within the community.Key...

Job Description:We recognize that digital transformation is more than a technology initiative. It is about successfully addressing business operating models, people, processes, and enabling digital/AI platforms. The Practice Lead, Team Lead, ServiceNow Center of Excellence will be responsible for managing multiple initiatives and be actively engaged with the...

About UsSalaf Foods is a leading food company looking for a skilled individual to manage our call center as a Trainee Call Center Manager.The successful candidate will take calls, process orders, and develop their own team.This is an exciting opportunity to grow with our company and contribute to our success.We value hard work, punctuality, and time...

Job SummaryWe are seeking a highly organized and proactive Call Center Manager to oversee the establishment of our new office. The successful candidate will be responsible for managing office infrastructure and leading a team of administrators.

Company OverviewFloors Center is a leading provider of innovative flooring solutions, specializing in high-quality, eco-friendly building materials. Our commitment to excellence drives us to offer a wide range of floor covering products that meet the diverse needs of our clients.

Role DescriptionThe Customer Service Supervisor role involves:Leading the Contact Center team to achieve performance targets.Providing training and development opportunities for team members.Ensuring that customer service standards are met through regular monitoring and evaluation.Working closely with other departments to ensure seamless communication and...

Job OverviewThe Call Center Sales Team Leader role at Waada is a pivotal position that drives sales growth, maintains team performance, and ensures exceptional customer experiences.

About the RoleThe Call Center Manager will manage day-to-day operations, lead and motivate a team of administrators, develop efficient workflows, and collaborate with senior management to achieve business objectives.Main Responsibilities:Oversee call center operations and implement effective processesLead and motivate a team of administrators to achieve...