Debt Recovery Professional

1 week ago

Islamabad, Islamabad, Pakistan beBeeDebtRecovery Full time $90,000 - $120,000
About the Role

We empower operations teams with tools to make their work safer, more productive, and profitable. Our platform gives visibility and control, automating tasks and simplifying processes for safety, operations, and finance teams.

We serve a large customer base across various industries, including transportation, logistics, construction, energy, and more.

A debt recovery professional is a specialized professional recovering overdue invoices using analytical tools, precise communication strategies, and strict adherence to defined processes.

Your Responsibilities
  • Monitor accounts and assess collection efforts.
  • Review customer credits, debits, payment history, and execute follow-ups as necessary.

Collections Management

  • Handle client inquiries and disputes regarding collections.
  • Collaborate with internal departments to resolve issues efficiently.

Reporting and Analysis

  • Generate reports tracking collections' performance and payment trends.
  • Analyze data to identify areas for improvement in collection strategies.

Communication and Documentation

  • Maintain clear communication with clients to ensure understanding of payment terms and conditions.
  • Document all communications and collection efforts accurately.

Compliance and Governance

  • Ensure compliance with internal policies and external regulations regarding collections.
  • Participate in regular audits and implement feedback for process improvements.
Our Requirements
  • 2-4 years of experience in customer-facing roles related to collections.
  • Proven ability to work independently and adapt in a fast-paced environment.
  • Capable of working effectively with minimal supervision.
  • Takes ownership of tasks and responsibilities with strong accountability.
  • Detail-oriented with a natural inclination towards responsibility.
  • Quick learner with the ability to grasp new concepts.
  • Strong communication skills, both written and verbal.
  • High level of attention to detail.
  • Comfortable working under pressure and meeting deadlines; adaptable.
  • Able to thrive in ambiguous situations, solve problems, and think independently.
  • Proficient in Excel and Google Sheets.
  • Demonstrates empathy towards customers.
  • Open to feedback, eager to learn, and committed to continuous improvement.
  • Capable of identifying larger issues and proposing improvements.
  • Resilient in handling workplace pressures.
  • Familiarity with Zuora/Salesforce/Collections software.
  • Bachelor's degree (BA/BS), with a specialization in accounting or finance, is a plus.

We value diversity and inclusion. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities, and perspectives.

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