Technical Support Specialist

2 days ago


Karachi, Sindh, Pakistan beBeeSupport Full time $40,000 - $60,000
Customer Support Expert (Inbound Calls)

The Customer Support Expert role focuses on handling inbound calls for the UK and USA regions.

  • Provide support to customers in the UK, US, Canada & Australia.
  • Offer assistance via calls and emails and perform installations or help/train customers on software.
  • Collaborate with the Product Development team for any issues.
  • Troubleshoot system and diagnose and solve hardware or software faults.
  • Assist prospects in resolving their issues.

Required Skills and Qualifications:

  • Software knowledge / Software Support.
  • Previous experience in a support position is desirable.
  • Strong spoken and written English communication skills.
  • Extrovert personality.
  • Good analytical and creative thinking skills.
  • Good interpersonal and motivational skills.
  • Knowledge of Voice over IP is an asset.

Benefits:

  • Health Insurance

Additional Information:

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development



  • Karachi, Sindh, Pakistan beBeeTechnical Full time 600,000 - 1,200,000

    Technical Support SpecialistAbout the Role:We seek an accomplished Technical Support Specialist to provide expert technical assistance and support to our staff, ensuring seamless operation of computer systems.Key Responsibilities:Offer comprehensive technical assistance and support to staff members on computer-related issues.Install, configure, and maintain...


  • Karachi, Sindh, Pakistan Robust Support and Solutions Full time 500,000 - 600,000 per year

    Robust Support & Solutions is looking to hire "Live Support Specialist" for it's Karachi office.Office Location: PECHS, BLOCK 6Working Hours: 10 AM to 7PM CST (8PM to 5AM Pakistan time), 6 days a weekKey Responsibilities:As a Live Support Specialist, you will be responsible for managing key operational functions, including processing discounts and refunds,...


  • Karachi, Sindh, Pakistan beBeeCustomerSupport Full time

    Technical Support Specialist Role OverviewThis is an exciting opportunity to join our team as a Technical Support Specialist.We are seeking a skilled professional with strong technical abilities and excellent communication skills to provide top-notch support to our clients.The ideal candidate will be able to analyze complex issues, troubleshoot problems, and...


  • Karachi, Sindh, Pakistan beBeeSupport Full time 800,000 - 1,000,000

    We are seeking a skilled Technical Support Specialist to join our team.The ideal candidate will possess strong communication skills, be confident and target-oriented, with a solid understanding of computer systems.Key qualifications include recent graduation or up to one year of experience in the field of scientific or analytical equipment support.Successful...


  • Karachi, Sindh, Pakistan beBeeSupport Full time 800,000 - 1,000,000

    Job OverviewOur company seeks an experienced Technical Support Specialist to join our team. In this role, you will play a key part in delivering exceptional customer service and technical support.Key ResponsibilitiesAs a Technical Support Specialist, your main responsibilities will include:Providing timely and effective technical support to clients via...


  • Karachi, Sindh, Pakistan beBeeTechnical Full time $98,765 - $123,456

    Job SummaryThe role of a technical solution specialist involves providing advanced support and troubleshooting expertise to clients. This position requires a strong analytical mindset, excellent communication skills, and the ability to work in a fast-paced environment.


  • Karachi, Sindh, Pakistan beBeeHelpdesk Full time 960,000

    Job OpportunityThe IT Service Desk is accountable for delivering round-the-clock assistance to internal users and external clients. The IT Help desk Specialist will provide technical support to internal, external users and clients as required.Key ResponsibilitiesDeliver first-level support to all clients and internal users' inquiries, and resolve requests...


  • Karachi, Sindh, Pakistan iTack Solutions Full time $40,000 - $80,000 per year

    iTack Solutions is hiring a Technical Customer Support Specialist to support our growing base of ERP clients. This role involves troubleshooting, resolving, and escalating technical and functional ERP issues while ensuring high-quality client support. The ideal candidate will have hands-on experience with ERP platforms, a strong understanding of SQL, and...


  • Karachi, Sindh, Pakistan beBeeTechnical Full time 900,000 - 1,200,000

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide comprehensive technical support and assistance to our clients.Key Responsibilities:IT Operations: Administer, manage, and monitor desktops, laptops, printers, scanners, and other peripheral devices across the organization to ensure efficient performance...


  • Karachi, Sindh, Pakistan Badarenergy Full time

    Company DescriptionAt Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco-friendly energy systems. Join us to be part of a team that is committed to...