Technical Support Expert

24 hours ago

Karachi, Sindh, Pakistan beBeeTechnical Full time 900,000 - 1,200,000
Job Title: Technical Support Specialist

We are seeking a skilled Technical Support Specialist to provide comprehensive technical support and assistance to our clients.

Key Responsibilities:
  • IT Operations: Administer, manage, and monitor desktops, laptops, printers, scanners, and other peripheral devices across the organization to ensure efficient performance and uptime of IT systems.
  • Shift Operations and Service Desk Management: Oversee shift operations, manage service desk activities, including team coordination and vendor management.
  • End-User Support: Deliver end-user support in-person, over the phone, and remotely for hardware and software issues, including Windows OS, web browsing, email, word processing, spreadsheets, and other business applications.
  • Setup and Installation: Handle the setup and installation of VPN and NCCPL business software on external client terminals, ensuring secure connectivity through PSX LAN, fiber leased lines, or internet.
  • Inventory Management and Compliance: Maintain accurate IT inventory records and ensure compliance with ITSM (IT Service Management), ISMS (Information Security Management System), and BCMS (Business Continuity Management System) policies and procedures.
Requirements:
  • Education: Bachelor's degree in computer science or a related field.
  • Experience: Minimum 2 - 4 years of experience in technical support or a related field.
  • Communication Skills: Strong communication skills with the ability to clearly explain technical concepts to non-technical users.
  • Technical Knowledge: Strong technical knowledge of Active Directory; Domain controller and Exchange Server.
  • Software Proficiency: Proficient in Windows Operating Systems and Microsoft Office Suite.
  • Corporate VPN Setup: Skilled in corporate VPN setup and installation, including configuration, customization, and system security hardening.
  • Troubleshooting: Ability to troubleshoot software-related issues such as OS malfunctions, MS Office application errors, system performance bottlenecks, boot/recovery problems, endpoint security, and email setup.

  • Waterproofing Expert

    2 days ago

    Karachi, Sindh, Pakistan Shield Expert Salutations Full time 800,000 - 1,200,000 per year

    Company DescriptionShields Expert Chemical Services is a trusted name in waterproofing, heatproofing, and bathroom leakage treatment solutions across Karachi and Sindh. With over [add years] of experience, we provide long-lasting protection for residential, commercial, and industrial buildings. Our comprehensive services include roof waterproofing,...

  • Technical Support Specialist

    24 hours ago

    Karachi, Sindh, Pakistan beBeeTechnical Full time 600,000 - 1,200,000

    Technical Support SpecialistAbout the Role:We seek an accomplished Technical Support Specialist to provide expert technical assistance and support to our staff, ensuring seamless operation of computer systems.Key Responsibilities:Offer comprehensive technical assistance and support to staff members on computer-related issues.Install, configure, and maintain...

  • Technical Support Officer

    23 hours ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time

    1 month ago Be among the first 25 applicantsInbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to...

  • Technical Support Engineer

    1 week ago

    Karachi, Sindh, Pakistan Stellic Full time

    Join to apply for the Technical Support Engineer role at StellicJoin to apply for the Technical Support Engineer role at StellicThe RoleAs the Technical Support Engineer, you will be an integral member of our Support organization, responsible for delivering top-notch technical support to our customers. You will handle incoming support tickets, ensure timely...

  • Technical Sales Support Engineer

    3 weeks ago

    Karachi, Sindh, Pakistan Scalesmen Weighing System ( SWS ) Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Scalesmen Weighing System ( SWS )Company DescriptionScalesmen Weighing System (SWS), established in 1971, is a leader in providing weighing solutions in Pakistan. With our corporate headquarters in Karachi and regional centers in Lahore, Islamabad, Multan, and...

  • Cybersecurity Pre Sales Trainee

    2 days ago

    Karachi, Sindh, Pakistan Technical Full time $40,000 - $60,000 per year

    Support pre-sales engineers in preparing client-facing presentations and solution briefs Assist in requirement gathering and understanding customer security needs Help map customer requirements to cybersecurity products/services Collaborate with sales and technical teams in proposal development and RFP/RFI responses Participate in demo...

  • Technical Support

    5 days ago

    Karachi, Sindh, Pakistan Hub360 Solutions (Private) Limited Full time

    OverviewAre you passionate about software quality assurance and love tackling technical challenges? We're looking for an experienced Technical Consultant (SQA / Technical Support) to join our growing teamWhat You'll DoDeliver high-quality technical support to clientsPerform end-to-end QA testing on software productsEnsure all development stages meet quality...

  • EBS Support Expert Wanted

    24 hours ago

    Karachi, Sindh, Pakistan beBeeEbusiness Full time 7,500,000 - 15,000,000

    Oracle E-Business Suite Support ConsultantWe are seeking an experienced professional to join our team as a Oracle EBS Support Consultant.The ideal candidate will have extensive knowledge of Oracle EBS R12 modules, with functional and technical troubleshooting skills.A key requirement for this role is familiarity with support service level agreements (SLAs)...

  • Technical Support Specialist

    2 days ago

    Karachi, Sindh, Pakistan beBeeSupport Full time $40,000 - $60,000

    Customer Support Expert (Inbound Calls)The Customer Support Expert role focuses on handling inbound calls for the UK and USA regions.Provide support to customers in the UK, US, Canada & Australia.Offer assistance via calls and emails and perform installations or help/train customers on software.Collaborate with the Product Development team for any...

  • Night Helpdesk Technician

    3 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time 60,000 - 90,000

    Benefits of a Helpdesk Technician RoleJob Description:A Helpdesk Technician is responsible for providing technical support to clients, resolving hardware and software issues, and documenting all interactions and resolutions.The ideal candidate will have 2+ years of experience in a similar role, strong knowledge of Windows and Mac operating systems,...