Quality Assurance Specialist

1 week ago


Islamabad, Islamabad, Pakistan beBeeQualityAssurance Full time

We are seeking a Quality Assurance Specialist to join our team.

As a Quality Assurance Specialist, you will play a key role in ensuring the quality of our services and improving customer satisfaction.

About the Role

This is a challenging and rewarding opportunity for someone who is passionate about quality and customer service.

  • You will be responsible for maintaining the quality of our Flash Fiber Network, including overall improvement in Customer Happiness Index as per SQI.
Key Responsibilities
  1. Maintain the Flash Fiber Network Improvement in Quality-of-Service Overall improvement in Customer Happiness Index as per SQI.
  2. Improve service with Inspection for GPON NEs (FDHs, OLTs & feeder OFC).
  3. Audit for FTTH development Network NEs and follow the PTCL Specs.
  4. Frequent field visits for FF QoI and RFS testing and to brief and Train to QA & BO.
  5. Employee health and safety, ensuring compliance of all international health and safety standard.
  6. Support to Manager and Director to achieve FAN QA Assignment.
  7. Coordinate with business operation teams and Technology.
Requirements

To be successful in this role, you will need:

  • Bachelors in Telecom, Electrical Engineering from recognized university.
  • Understanding of QoI, Database, Access Network, Dashboards, Queries, Quality Assurance.
What We Offer

We offer a competitive salary and benefits package, including:

  • Paternity leave.
  • Maternity leave.

We also have a hybrid work model that allows for flexibility and work-life balance.



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