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ERP Director
18 hours ago
Confiz is seeking an experienced ERP leader to spearhead its Dynamics 365 Finance & Operations Functional Practice. As a Senior Director/Director of Professional Services, you will be responsible for leading and managing program operations, including hiring and retaining talent, delivering high-quality services, and ensuring desired financial results.
Job Summary
- Develop and implement delivery processes that align with company and client goals.
- Build and inspire a team of functional consultants and solution architects.
- Design scalable and secure solutions tailored to client needs.
- Support sales teams by scoping engagements, crafting proposals, and delivering technical presentations.
Key Responsibilities:
- Leadership and Strategy:
- Define and implement delivery processes, aligning with company and client objectives.
- Build and motivate a team of functional consultants and solution architects.
- Develop strategies to ensure high-quality delivery and maintain customer trust.
- Design efficient and scalable solutions tailored to client requirements.
- Lead the development of custom features to address gaps in the platform.
- Analyze business processes and align them with D365 capabilities.
- Collaborate with sales teams to scope engagements, create proposals, and deliver technical presentations.
- Provide estimates for timelines, resources, and costs to support sales efforts.
- Manage project financials, ensuring alignment with gross and net margin targets.
- Diagnose complex technical and business challenges to propose innovative solutions.
- Drive operational efficiency and reduce costs.
- Set career goals for junior colleagues, conduct reviews, and advocate for their growth.
- Serve as a role model, exemplifying leadership and problem-solving excellence.
- Experience in forecasting, projections, hiring, and firing of resources.
- Build trust-based client relationships and oversee successful project delivery.
- Contribute directly to project success as needed.
Qualifications:
- Education: Bachelor's degree or above in Computer Science or MBA.
- Experience:
- 12+ years managing ERP implementations with expertise in the Microsoft Ecosystem.
- Significant experience in pre-sales support, solution design, and global ERP delivery.
Skills:
- Trusted advisor with excellent communication and problem-solving skills.
- Strong leadership, financial management, and project execution abilities.
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