ERP Director

18 hours ago


Lahore, Punjab, Pakistan Confiz Full time

Confiz is seeking an experienced ERP leader to spearhead its Dynamics 365 Finance & Operations Functional Practice. As a Senior Director/Director of Professional Services, you will be responsible for leading and managing program operations, including hiring and retaining talent, delivering high-quality services, and ensuring desired financial results.

Job Summary

  • Develop and implement delivery processes that align with company and client goals.
  • Build and inspire a team of functional consultants and solution architects.
  • Design scalable and secure solutions tailored to client needs.
  • Support sales teams by scoping engagements, crafting proposals, and delivering technical presentations.

Key Responsibilities:

  1. Leadership and Strategy:
  • Define and implement delivery processes, aligning with company and client objectives.
  • Build and motivate a team of functional consultants and solution architects.
  • Develop strategies to ensure high-quality delivery and maintain customer trust.
Solution Design and Architecture:
  • Design efficient and scalable solutions tailored to client requirements.
  • Lead the development of custom features to address gaps in the platform.
  • Analyze business processes and align them with D365 capabilities.
Pre-sales Support:
  • Collaborate with sales teams to scope engagements, create proposals, and deliver technical presentations.
  • Provide estimates for timelines, resources, and costs to support sales efforts.
Operational Excellence:
  • Manage project financials, ensuring alignment with gross and net margin targets.
  • Diagnose complex technical and business challenges to propose innovative solutions.
  • Drive operational efficiency and reduce costs.
Team Development and Mentorship:
  • Set career goals for junior colleagues, conduct reviews, and advocate for their growth.
  • Serve as a role model, exemplifying leadership and problem-solving excellence.
  • Experience in forecasting, projections, hiring, and firing of resources.
Customer Engagement:
  • Build trust-based client relationships and oversee successful project delivery.
  • Contribute directly to project success as needed.

Qualifications:

  • Education: Bachelor's degree or above in Computer Science or MBA.
  • Experience:
    • 12+ years managing ERP implementations with expertise in the Microsoft Ecosystem.
    • Significant experience in pre-sales support, solution design, and global ERP delivery.

Skills:

  • Trusted advisor with excellent communication and problem-solving skills.
  • Strong leadership, financial management, and project execution abilities.

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