Senior Telephony and Contact Center Specialist

About the RoleThe Senior Genesys Cloud Engineer position at Ibex represents an exceptional opportunity for a talented individual to drive success in our global contact center operations. As a key member of our team, you will be responsible for delivering top-notch support and guidance to ensure seamless execution of telephony and contact center...

OverviewIbex is a leading provider of cloud-based telephony solutions. As a Senior Genesys Cloud Engineer, you will play a critical role in supporting global contact center operations across multiple locations. Your responsibilities will include acting as the point of contact for all contact center solution requests, whether they be questions or...

OverviewIbex. is looking for a skilled Senior Genesys Cloud Engineer to support global telephony & contact center operations across contact centers.The successful candidate will act as the point of contact (POC) for all contact center solution requests, troubleshooting day-to-day operational issues and working closely with technical teams.Key...

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...

Ibex. is seeking a highly experienced Senior Genesys Cloud Engineer to support our global telephony & contact center operations team.The ideal candidate will have a strong background in technical operations, excellent problem-solving skills, and excellent communication and collaboration skills.About the Role:Supporting global telephony & contact center...

Ibex. is seeking a highly skilled Senior Genesys Cloud Engineer to join our team and take on a key role in supporting global telephony & contact center operations.The ideal candidate will have strong technical expertise and excellent problem-solving skills, with a proven track record of successfully resolving complex technical issues.About the...

OverviewIbex. is looking for a Senior Genesys Cloud Engineer who will be responsible for supporting global telephony & contact center operations across contact centers. As part of the Genesys cloud team, the engineer's responsibilities include acting as the POC for all contact center solution requests, whether they be questions or problems. The role requires...

Job SummaryThe Senior Genesys Cloud Engineer position at Ibex involves providing expert-level support for global contact center operations, ensuring seamless delivery of telephony and contact center solutions. If you have a passion for technology and a drive to succeed, this may be the ideal opportunity for you.Key DutiesCollaborating with cross-functional...

Job Overview:Pakistan Revenue Automation (Pvt) Ltd. seeks a highly skilled IT professional to lead our team as a Senior Data Center Specialist. The successful candidate will be responsible for managing our state-of-the-art data centers, ensuring seamless operation, and implementing disaster recovery plans.Key Responsibilities:Designing, planning, and...

Job Title: Phone Banking ManagerJob Summary:We are seeking a seasoned Phone Banking Manager to join our team. The successful candidate will have a strong background in customer service and contact center management, with 3-5 years of experience in a similar role.Key Responsibilities:Develop and implement strategies to improve call center efficiency and...

Role OverviewWe are seeking a skilled Senior Genesys Cloud Engineer to join our team at Ibex. This key role will involve providing critical support for global contact center operations, ensuring seamless delivery of telephony and contact center solutions.Key ResponsibilitiesCollaborating with cross-functional teams to resolve Genesys cloud-related...

iBex. Pakistan is a global leader in the customer service industry, and we're expanding our team! We're looking for talented Customer Service Specialists to join our ranks and help us deliver exceptional services to our clients.Our MissionOur mission is to provide unparalleled customer experience through innovative solutions and exceptional support. We're...

AUA Solutions offers unique data management solutions to businesses worldwide. As an IT-enabled B2B data company, we provide expert data consultancy services and support clients' sales, marketing, and recruitment efforts. Founded in 2006, we pride ourselves on delivering exceptional client results and fostering a culture of quality and excellence. Our...

Job Description: Floors Center is an innovative flooring solution provider based in Karachi, specializing in high-quality and eco-friendly building materials. We pride ourselves on our extensive selection, offering tile, wood, stone, vinyl, and other flooring products at consistently low prices. We are seeking a dedicated Sr. Sales Specialist with 2 years of...

Get AI-powered advice on this job and more exclusive features.Responsibilities:First point of contact for IT issues via phone, email, and chatTroubleshoot and resolve incidents or escalate if neededManage tickets using ServiceNow from detection to resolutionCreate and maintain knowledge articles for known issuesRequirements:1-2 years in Service Desk/Call...

Telemarketing - Call Center Sales RepresentativeWe are seeking a motivated and results-oriented Call Center Sales Representative to join our growing team. You will be responsible for generating leads, qualifying prospects, and closing deals for our US-based clientele. This is a fast-paced and dynamic environment, and we are looking for someone who thrives on...

Aptech Learning - Clifton Center is looking for a highly motivated and skilled software training specialist.The successful candidate will have:Bachelor's degree in Computer Science or related fieldAt least one year of teaching experienceThe key responsibilities include:Creating and delivering high-quality software engineering lessonsProviding individualized...

After Effects Specialist for Stunning UI AnimationsCompany DescriptionThe Small Square is a top-rated SAAS design and development agency focused on user-centered design. Our mission is to build a creative and diverse team that creates products with a net-positive impact on society. We provide an opportunity to join a company with a strong moral and ethical...

We are hiring exceptional medical professionals for Kharadar General Hospital's esteemed team.Pediatrics Team Lead: FCPS, MRCP, or Diplomate American Board with at least 5 years of experience for full-time morning shifts.Senior Medical Officer (Resident on call): FCPS in Obs / Gynae.Security and Operations Supervisor: Graduate and preferably a retired army...

Kharadar General Hospital is a leading healthcare provider seeking highly skilled professionals to fill various positions.Pediatric Healthcare Specialist: We require an FCPS, MRCP or Diplomate American Board holder with at least 5 years of experience for full-time morning shifts.Senior Medical Professional (Resident on call): The ideal candidate should have...