
Contact Center Specialist
1 week ago
iBex. Pakistan is a global leader in the customer service industry, and we're expanding our team We're looking for talented Customer Service Specialists to join our ranks and help us deliver exceptional services to our clients.
Our MissionOur mission is to provide unparalleled customer experience through innovative solutions and exceptional support. We're committed to fostering a culture of excellence, teamwork, and continuous improvement.
Key ResponsibilitiesAs a Customer Service Specialist, you'll be responsible for:
- Handling customer inquiries via phone, email, or chat
- Resolving customer issues in a timely and professional manner
- Providing accurate information and clear explanations to customers
To be successful in this role, you'll need:
- Fluent English language skills
- A motivated and career-driven attitude
- Ability to work evening and night shifts based at our office
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