Global Client Support Specialist

2 days ago


Islamabad, Islamabad, Pakistan S&P Global Full time
Key Responsibilities

We are seeking a skilled Client Support Associate to join our team. As a key member of our client operations group, you will provide high-quality support to clients through various channels.

You will work closely with our product teams to ensure timely and thorough testing of our products, focusing on the client experience.

  • Exercise independent judgment during UAT in developing test plans and evaluating testing results.
  • Collaborate with Senior Associates on projects to improve and develop subject matter expertise.
  • Partner with clients to identify template opportunities and guide them through our template-building process.

Additional Information:

  • This is a night shift position, but may require working in morning and evening shifts based on business requirements.
  • The Client Operations team is responsible for providing client support on our business intelligence tool.


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