Senior Customer Service Manager

2 days ago


Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 6,000,000 - 9,000,000

We are seeking a dedicated professional to oversee customer support operations and ensure exceptional service delivery.

Key Responsibilities:
  1. To manage and communicate with customers via emails and resolve inquiries and issues promptly.
  2. To collaborate with other departments to enhance service quality and prepare reports to monitor performance metrics.
Requirements:
  • A strong ability to communicate effectively with excellent interpersonal skills.
  • Proficiency in accounting software and MS Office Suite is required.
  • Excellent problem-solving abilities are essential.
  • Able to work collaboratively in a fast-paced environment with prior experience in logistics customer support being an advantage.

The ideal location for this role is Islamabad, Pakistan.



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