
Customer Support Strategist
3 hours ago
As a Customer Success Executive at Spursol, you will play a critical role in ensuring our customers achieve their goals through effective support.
Key responsibilities include working with technical teams to ensure consistent support quality, monitoring support queues, and providing timely support to customers.
A positive and professional attitude is essential in this role, as well as excellent communication skills.
You will also be responsible for performing client onboarding, preparing knowledge base articles, and handling support phone calls.
Identifying opportunities to improve customer experiences and communicating these ideas to leadership are key aspects of this role.
This is a fantastic opportunity to drive customer success and satisfaction at Spursol.
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