Call Center Operations Manager

7 hours ago


Lahore, Punjab, Pakistan Wasko International Full time
Key Responsibilities of the Call Center Operations Manager
  • Lead and motivate a team of customer service representatives to achieve exceptional customer experience and operational efficiency
  • Monitor and analyze performance metrics to identify trends and areas for improvement
  • Implement process improvements to optimize call center operations and meet client expectations
  • Build and maintain strong relationships with clients to understand their unique requirements and proactively address concerns

We are looking for a skilled and experienced Call Center Operations Manager who can lead our team to deliver outstanding customer experiences and drive business growth. If you have a passion for customer service and a track record of success in call center management, we encourage you to apply.



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