Experienced Call Center Manager Required

4 hours ago


Lahore, Punjab, Pakistan Ats Technologies Full time

Job Description:

This is a senior-level position that requires an experienced call center manager to lead our operations team. The successful candidate will have a strong track record of managing teams and driving results in a fast-paced call center environment.

Key Responsibilities:

  • Manage day-to-day operations of the call center, including supervision of team leaders and TSRs
  • Develop and implement training programs to enhance team performance
  • Coordinate with client to ensure seamless delivery of services
  • Set targets and drive results-oriented team

Requirements:

  • Minimum 2 years of experience as a call center manager
  • Excellent interpersonal and leadership skills
  • Good command of English language
  • Result-oriented and self-motivated


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