Remote Call Center Operations Lead

6 hours ago


Lahore, Punjab, Pakistan SnSkies Pvt. Ltd. Full time

We are looking for a highly experienced and motivated individual to join our team as a REMOTE CALL CENTER OPERATIONS LEAD. The successful candidate will be responsible for leading a team of remote call center agents and ensuring that they deliver high-quality customer service.

Responsibilities
  • Lead and motivate a team of remote call center agents.
  • Mentor and train agents to improve their performance.
  • Monitor agent productivity and performance metrics.

Requirements

  • 5+ years of experience in a call center management role.
  • Strong leadership and communication skills.
  • Ability to work in a remote environment.


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