Senior Client Success Manager

3 days ago

Gujrat, Punjab, Pakistan beBeeHubSpot Full time 864,000 - 1,092,000

Job Overview

  • Key Responsibilities:
    • Client Strategy and Onboarding
      • Develop tailored HubSpot strategies to meet client objectives, personas, and buyer journeys.
      • Create strategic implementation plans based on client goals.
      • Serve as the lead point of contact for assigned client projects, ensuring clarity and alignment from pre-sale to execution.
    • Project Execution and Management
      • Deliver project results on time, within quality standards, and within budget.
      • Manage cross-functional collaboration using tools like Teamwork.
      • Support internal teams with clear documentation, updates, and strategic input.
      • Oversee execution of client-related deliverables when applicable.
    • Client Communication and Reporting
      • Hold regular progress meetings with clients to review performance, discuss strategic direction, and address questions.
      • Communicate client feedback, needs, and insights to internal stakeholders.
      • Analyze project results and suggest actionable next steps for continuous improvement.
      • Assist with creating monthly reports for clients.
    Requirements:
    • Strong knowledge of HubSpot functionality.
    • Understanding of buyer personas, SEO, and keyword strategies.
    • Previous experience in client success, project management, or digital strategy roles.
    • Able to translate marketing objectives into structured project plans.
    • Excellent written and verbal communication skills.
    • Ability to manage multiple deadlines and maintain attention to detail.
    • High level of professionalism and interpersonal skills when working with clients and internal teams.
    • Will to continuously learn and maintain industry certifications.

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