
Customer Experience Specialist
2 days ago
We are seeking an experienced Inbound Call Center Agent for a UK based inbound travel agency sales campaign. This role involves handling customer inquiries over the phone and email, providing exceptional communication skills to achieve high conversion rates.
Key responsibilities include:
- Responding to customer inquiries in a professional and courteous manner.
- Maintaining a high level of product knowledge to effectively upsell and cross-sell services.
- Meeting or exceeding monthly sales targets through consistent effort and determination.
- Providing excellent customer service to ensure customer satisfaction and loyalty.
The ideal candidate will possess excellent communication skills, be driven and motivated, and have a strong work ethic. We offer a competitive compensation package and opportunities for growth and development.
We welcome applicants who share our commitment to excellence and customer satisfaction. If you are a results-driven individual with a passion for sales and customer service, we encourage you to apply.
Job Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong sales and customer service skills.
- High school diploma or equivalent required.
Benefits:
- Competitive salary and commission structure.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
About Us:
We are a leading provider of travel solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about helping customers explore new destinations and create unforgettable memories.
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