
Experience Lead
1 week ago
Dive into a world where data drives decisions and innovation meets execution. As a Customer Experience Manager, you'll join a team dedicated to delivering exceptional customer experiences through strategic initiatives, process optimization, and collaboration.
About the RoleThis is a unique opportunity to shape the customer experience landscape, leveraging insights to inform business decisions and drive growth. Your expertise will contribute significantly to enhancing user experience, improving customer satisfaction, and maximizing Net Promoter Score (NPS).
Key ResponsibilitiesDevelop and implement data-driven strategies to enhance customer engagement, retention, and advocacy.
Analyze customer feedback and behavior to identify areas for improvement, optimizing processes to deliver seamless experiences.
Collaborate with cross-functional teams to drive customer-centric initiatives, ensuring alignment with business objectives.
Design and implement best-in-class service functions, addressing customer pain points across the customer journey.
Monitor and analyze key performance indicators (KPIs) to measure progress against goals, making recommendations for continuous improvement.
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User Experience Lead
5 days ago
Karachi, Sindh, Pakistan HR WAYS Full timeJob OverviewWe are looking for a User Experience Lead to join our team. The ideal candidate will have a strong background in UX research, design, and A/B testing.Key Responsibilities:Lead the development of user-centered products that meet business goals.Collaborate with cross-functional teams to ensure seamless product delivery.User Experience (UX) Research...
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Web Experience Lead
1 week ago
Karachi, Sindh, Pakistan Tenpearls International Full timeTenpearls International seeks a Web Experience Lead who is well-versed in the latest technology for designing web applications. The ideal candidate should be creative, original, and have a strong understanding of Communication Design. Proficiency in Adobe Illustrator, Photoshop, Macromedia Freehand, and Flash is essential.Job SpecificationsStrong skills in...
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Customer Experience Lead
17 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a skilled and experienced professional to fill the role of Lead Claims and Customer Success Representative. This position requires strong leadership skills, excellent communication abilities, and a deep understanding of customer experience principles.Key Responsibilities:Develop and implement strategies to improve customer...
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Donor Experience Lead
2 weeks ago
Karachi, Sindh, Pakistan The Citizen Foundation Full timeJob SummaryThe Citizen Foundation is seeking a highly motivated Donor Experience Lead to own and drive the development of exceptional donor experiences across all touchpoints. As a key member of our team, you will work collaboratively with cross-functional teams to design and implement intuitive and engaging donor journeys that foster long-term relationships...
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Customer Experience Operations Lead
2 weeks ago
Karachi, Sindh, Pakistan Daraz Full timeAbout DarazDaraz is a leading e-commerce platform in South Asia, empowering over 100,000 active sellers with world-class marketplace technology. We operate the most efficient logistics and payments infrastructure in our markets.Our vision is to serve 100 million customers and businesses by 2030. We offer a unique opportunity to learn from the best in...
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Customer Experience Optimization Lead
2 weeks ago
Karachi, Sindh, Pakistan TALENT UNLIMITED Full timeJob DescriptionTalent Unlimited is hiring a Customer Experience Optimization Lead to enhance mobile banking app interfaces for an intuitive user experience.The successful applicant will work closely with digital teams to refine customer journeys, ensure clear and effective messaging across all customer touchpoints, leverage data to improve CX and address...
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Creative Lead
1 week ago
Karachi, Sindh, Pakistan SIRP Labs Limited Full timeSIRP Labs Limited is a leading cybersecurity automation and orchestration company that empowers security teams to make better decisions with data-driven insights.We're looking for an experienced Senior Graphic Designer to join our team, bringing their expertise in visual storytelling and design systems to help us create engaging experiences that elevate our...
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Experience Design Lead
1 week ago
Karachi, Sindh, Pakistan IODIGITAL Full timeAbout This Role:">We are seeking an experienced UI/UX Designer to join our team and contribute to the design of user-centric interfaces and experiences.">Key Responsibilities:">The ideal candidate will be responsible for:">">Conducting user research to understand user needs, behaviors, and pain points.">Designing visually appealing and highly functional...
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User Experience Design Lead
2 weeks ago
Karachi, Sindh, Pakistan Qavi Technologies Full timeJob Description:We are seeking an experienced Senior UI/UX Designer to lead our digital product design efforts. As a key member of our team, you will be responsible for creating user-centered design solutions that drive business growth and customer satisfaction.Main Responsibilities:Develop and implement comprehensive design strategies that align with our...
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Senior Visual Experience Lead
7 days ago
Karachi, Sindh, Pakistan HR Ways Full timeAbout the RoleWe are seeking a highly skilled Senior UI/UX Designer to join our team at HR Ways. As a key member of our design team, you will be responsible for creating visually appealing and user-centered interfaces for our digital products.Responsibilities:Design visually appealing graphics for digital media, including websites, social media, and...
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Digital Experience Manager
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeOur company is seeking a highly skilled Web Developer to lead the development and maintenance of our corporate website, landing pages, and new web-based initiatives.The successful candidate will have expertise in WordPress development, UI/UX principles, and SEO strategies, as well as excellent leadership and management skills.In this role, you will oversee...
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Brand Experience Manager
1 week ago
Karachi, Sindh, Pakistan Nativ Global Full timeNativ Global is hiring a Brand Experience Manager to lead the development of our brand's creative strategy.You'll work closely with designers and copywriters to create innovative solutions that engage our target audience.With a strong background in marketing or a related field, you'll have a solid understanding of branding and marketing principles.Key...
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User Experience Specialist
6 days ago
Karachi, Sindh, Pakistan Xloop Digital Full timeUI/UX Designer LeadWe are seeking an experienced UI/UX Designer to lead our design efforts. As a senior member of our team, you will be responsible for developing and implementing design strategies that drive business growth.Main Responsibilities:Developing and maintaining design standards and guidelinesCollaborating with stakeholders to understand business...
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Chief Experience Officer
2 weeks ago
Karachi, Sindh, Pakistan HBL Asset Management Limited Full timeJob DescriptionHBL Asset Management Limited seeks a Chief Experience Officer to lead the customer life cycle, encompassing product proposition enhancement, customer service management, and backend transaction processing.
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User Experience Specialist
2 weeks ago
Karachi, Sindh, Pakistan SIAR Digital Full timeEcommerce Operations RoleWe are seeking an experienced Ecommerce Operations Manager to join our team at SIAR Digital. As a key member of our ecommerce team, you will be responsible for overseeing and managing online sales and marketing activities for our e-commerce business. This includes developing and implementing strategies to increase online sales,...
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Operations Lead
2 weeks ago
Karachi, Sindh, Pakistan Arpatech Pvt Ltd Full timeJob OverviewWe are seeking a skilled Service Delivery Manager to join our team. The successful candidate will be responsible for ensuring timely resolution of customer issues, effective monitoring of tickets, and understanding OEM catalogs and pricing.The role involves teleconferencing with suppliers to get updates and ensuring timely escalations of issues....
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Customer Experience Director
2 weeks ago
Karachi, Sindh, Pakistan Team A Ventures Full time**Job Description:**As a Sales Team Lead at Team A Ventures, you will play a critical role in driving sales performance and achieving business objectives.Key Responsibilities:Implementing Company objectives as outlined in the Sales Force Direction document.Managing sales team to highest standards of customer service.Interpreting space management and best...
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Buyer Experience Manager
7 days ago
Karachi, Sindh, Pakistan Daraz Full timeDaraz offers a unique opportunity to work in a start-up setting and learn from the best in e-commerce. As a Buyer Lifecycle Manager, you will be part of a dynamic team that is committed to delivering exceptional customer experiences.In this role, you will design and implement strategies to optimize the buyer lifecycle, perform cohort analysis to identify...
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Director of User Experience
2 weeks ago
Karachi, Sindh, Pakistan Ways Group Full timeWelcome to HR Ways, a renowned Technical Recruitment Firm dedicated to helping software houses and IT Product companies find top-notch IT talent. With a global presence in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and more, we're proud to be a trusted partner for 300+ employers worldwide.We believe that by gathering the...
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Customer Experience Director
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a highly experienced and motivated Customer Experience Director to join our team. In this role, you will be responsible for leading our customer experience strategy and ensuring that our customers receive the best possible experience.Your primary responsibility will be to develop and implement a customer-centric approach to...