Senior Client Relations Specialist

2 hours ago


Karachi, Sindh, Pakistan beBeeCustomer Full time 1,500,000 - 2,500,000
Customer Experience Ambassador

The role involves assisting clients' customers with queries and concerns, providing accurate resolutions according to defined processes via calls. A sense of humor is a plus.

Job Overview

The Customer Experience Ambassador will deliver exceptional customer experiences, assist with ecommerce purchases, communicate courteously and friendly, suggest alternatives for unavailable products, follow standard procedures, and stay informed about system updates and process changes.

Key Responsibilities
  • Assist customers with queries and concerns via calls.
  • Provide accurate resolutions according to defined processes.
  • Communicate courteously and friendly with customers.
Requirements
  • O Levels/Intermediate or above.
  • Excellent written and verbal English communication skills.
  • Proficiency in MS Office (especially Excel and Word).


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