Genesys Cloud Solutions Engineer

About UsWe are a forward-thinking company dedicated to delivering exceptional customer experiences through innovative CX solutions.The Genesys Cloud Engineer will play a key role in supporting our global telephony and contact center operations, ensuring seamless delivery of our solutions to clients worldwide.ResponsibilitiesAct as the primary point of...

Technical RequirementsPossess certification or training in Genesys cloud, with knowledge of telecommunication principles, including VoIP, SIP, and Contact Centers as a Service model.Hold additional courses in Telephony/VoIP and have an engineering graduate degree or BS in IT or Telecom.Utilize strong problem-solving skills to diagnose and resolve technical...

Technical RequirementsThe ideal candidate will have experience working with Genesys Cloud and its integrated platforms. Strong troubleshooting and problem-solving skills are essential for this role.ResponsibilitiesAct as POC for daily Genesys cloud issues and concerns.Support Genesys Operations as Tier-2 and Tier-3.Troubleshoot day-to-day operational issues...

As a Genesys Cloud Engineer at ibex, you will be responsible for supporting global telephony & contact center operations across multiple contact centers.Administration, troubleshooting, and working on day-to-day operational issues are key responsibilities of this role.

Company Overviewibex. is an elite CX outsourcer dedicated to empowering the world's top startups, scale-ups, and blue-chips. Our mission is to build powerful customer engagement and insight solutions that help protect client investments, mitigate financial and operational risks, and accelerate ROI.As a Genesys Cloud Operations Specialist, you will be...

As a Telecom Engineer at UNAVAILABLE, you will be part of our Central Genesys cloud team, responsible for supporting global telephony and contact center operations across IBEX centers.Your primary responsibilities will include acting as the point of contact for all contact center solution requests, whether they are questions or problems. You will also...

As a seasoned professional in the contact center industry, you will leverage your expertise to drive success in our global operations. This includes serving as the point of contact for daily Genesys cloud issues, supporting Genesys Operations at various levels, and coordinating multiple tasks or problems with other teams globally.Responsibilities:Telephony,...

Overviewibex. is a leading provider of customer engagement and insight solutions to startups, scale-ups, and blue-chip organizations worldwide. We empower businesses to protect their investments, mitigate risks, and accelerate returns on investment.As a Cloud Telephony Engineer, you will play a vital role in supporting global telephony and contact center...

Job OverviewAn Associate Telecom Engineer at ibex plays a key role in supporting Central Genesys cloud/telephony operations across contact centers. This position is client-facing and responsible for providing support on a daily basis.

Job OverviewIbex is a leading provider of customer experience (CX) solutions for startups, scale-ups, and blue-chips. Our mission is to deliver powerful customer engagement & insight solutions that protect client investment, mitigate financial & operational risk, and accelerate return on investment (ROI).The Genesys Cloud Engineer plays a critical role in...

Job OverviewTecBrix Cloud LLC is a leading provider of cloud-based services. We are seeking a highly skilled Devops Engineer to join our team.The ideal candidate will have strong experience in designing and implementing DevOps solutions on AWS, as well as working with development, QA, and operations teams to automate the build, test, and deploy process.

Ibex is committed to delivering exceptional customer experiences through innovative solutions. As a Cloud Infrastructure Specialist, you will play a vital role in supporting our global contact center operations and ensuring seamless communication between teams.Key responsibilities include serving as the primary point of contact for daily Genesys cloud...

Job DescriptionWe are seeking a highly skilled Genesys Cloud Engineer to join our team and support our global telephony and contact center operations.The ideal candidate will have a strong background in customer experience and a proven track record of troubleshooting complex technical issues.Key ResponsibilitiesAct as the primary point of contact for daily...

Job RequirementsTo succeed in this role, you will need:Strong analytical skills and problem-solving capabilities.Excellent case management skills and ability to work independently.Excellent spoken and written English language skills.A positive attitude, flexibility, and creativity.Willingness to help and support other team members.Respectful communication...

Required Skills and QualificationsCertification or training in Genesys cloud is preferred.Additional courses in Telephony/VoIP are advantageous.Engineering graduate or BS degree in IT or Telecom is mandatory.

ResponsibilitiesActing as POC (Point of Contact) for daily Genesys cloud issues and concerns.Supporting Genesys Operations as Tier-2 and Tier-3.Troubleshooting day-to-day operational issues with respect to Genesys and its integrated platforms.

At ibex, we empower startups, scale-ups, and blue-chips with customer engagement & insight solutions to protect client investment, mitigate risk, and accelerate ROI.We are seeking a highly skilled Technical Solutions Expert to support global telephony & contact center operations across our contact centers. The successful candidate will act as the point of...

About the Role:We are seeking a talented Cloud Services Engineer to join our dynamic team at NorthBay Solutions. As a key member of the team, you will be responsible for designing, implementing, and maintaining cloud-based solutions for our clients.Key Responsibilities:Implement AWS cloud solutions to meet client requirements, ensuring optimal infrastructure...

**Job Summary:**We are seeking a skilled Telecom Engineer to support global telephony and contact center operations across IBEX centers. As part of the Central Genesys cloud team, you will act as the point of contact for all contact center solution requests, whether they are questions or problems.The role requires administration, troubleshooting, and working...

Job Description:Prime System Solutions is seeking a Cloud Data Engineer to design, develop, and maintain scalable and reliable cloud-based data storage solutions using Azure SQL Data Warehouse, Azure Synapse Analytics, and/or Azure Data Lake Storage.The ideal candidate will have expertise in data modeling, data architecture, and data warehousing concepts, as...