
Customer Support Expert
8 hours ago
As an E-Commerce Customer Support Associate, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to assist customers via various communication channels, ensuring that they have a seamless online shopping experience.
The Key Responsibilities of this position include:
- Providing timely and effective support to customers via chat, email, phone, and SMS.
- Processing orders, refunds, and exchanges efficiently, minimizing any inconvenience caused to customers.
- Making personalized product recommendations to customers, increasing the chances of repeat business.
- Maintaining accurate and up-to-date customer records and feedback, which will help us improve our services.
Qualifications and Skills
To excel in this role, you should possess the following qualifications and skills:
- A minimum of one year's experience in customer service or e-commerce.
- Strong communication and problem-solving skills, enabling you to handle complex customer issues effectively.
- Familiarity with Shopify and CRM tools, which will help you navigate our systems seamlessly.
- A detail-oriented approach, ensuring that customer records and feedback are accurate and reliable.
- An ability to work remotely, without compromising on productivity or quality of work.
Benefits and Incentives
We offer a competitive compensation package, including hourly wages, commissions, and annual raises, as well as paid time off and health insurance. Additionally, we provide performance-based incentives, recognizing and rewarding your hard work and dedication.
-
English Language Support Expert
5 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeJob DescriptionWe are seeking a highly skilled and experienced English Language Support Expert to join our team at Translation Empire PK. As a key member of our customer service team, you will be responsible for providing expert-level support to our clients through various communication channels.Your primary objective will be to ensure that our customers...
-
Technical Support Expert
2 weeks ago
Rawalpindi Cantonment, Pakistan Next Wave Full timeAbout the JobWe're looking for a highly skilled Customer Support Representative to join our team at Next Wave. As a key player in our customer success team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key Performance IndicatorsResolution rate: 90% of all customer issues resolved within 24 hours.First...
-
Customer Support Professional
5 days ago
Rawalpindi Cantonment, Pakistan GrowthRise Solutions Full timeAbout GrowthRise SolutionsWe are a dynamic company dedicated to delivering exceptional customer experiences in the e-commerce industry. Our mission is to empower customers with tailored solutions and support services.E-commerce Support Coordinator RoleThis role offers an exciting opportunity to grow your career in e-commerce and work with a collaborative and...
-
Customer Support Representative
2 weeks ago
Rawalpindi Cantonment, Pakistan Next Wave Full timeHR & Recruitment Manager I Cybersecurity Recruiter | Technical & Non Technical Recruitment | Talent Acquisition Specialist | Head Hunter | Freelance…Company DescriptionNext Wave is reshaping the future of work by offering AI-driven staff that outperforms traditional employees and revolutionizes how businesses operate. Our goal is to help businesses thrive...
-
Customer Support Specialist
4 weeks ago
Rawalpindi Cantonment, Pakistan Graphixo Design Solutions Full timeCustomer Support Specialist Graphixo Design Solutions, Pakistan We are seeking two Customer Support Specialists.The Customer Support Specialists ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions and concerns in a timely and accurate manner, while exercising the highest level of service and...
-
Customer Support Specialist
5 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Translation Empire PK. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Your primary objective will be to ensure that our customers receive...
-
Full Stack Laravel Expert Wanted
5 days ago
Rawalpindi Cantonment, Pakistan Expert Avenue Ltd Full timeAt Expert Avenue Ltd, we are passionate about delivering high-quality solutions to our clients. To help us achieve this goal, we are seeking an experienced Laravel Developer who can contribute to our team's success.About the RoleThis is a key position within our organization, requiring someone with a strong background in Laravel development. The ideal...
-
Customer Support Team Lead
2 weeks ago
Rawalpindi Cantonment, Pakistan C&F Systems Full timeJob Overview: C&F Systems is looking for a highly skilled Customer Support Team Lead to join our team. In this role, you will be responsible for managing customer inquiries professionally, processing payments and bookings, and ensuring high customer satisfaction.You will lead a team of customer support representatives, guiding them through complex customer...
-
Customer Support Representative
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeTranslation Empire PK has been offering high-quality language services since 2008, with over 2700 qualified translators covering 300 languages. We help individuals overcome language barriers and improve communication in various settings, from translating documents to providing face-to-face interpretation. Our international office is based in Islamabad,...
-
Sales and Customer Support Representative
2 weeks ago
Rawalpindi Cantonment, Pakistan EGeeks Global Full timeSales and Customer Support RepresentativeLocation: Rehmanabad, RawalpindiJob Type: Full-timeJob Overview:We are seeking a dynamic and customer-focused Sales and Customer Support Representative to join our team. The ideal candidate will handle customer inquiries, manage sales leads, and ensure high levels of customer satisfaction. Strong communication skills,...
-
Customer Support Representative
3 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeUK's leading Translation and Interpretation Company, TRANSLATION EMPIRE, is looking for a Customer Support Specialist. The candidate must be proficient in English and must have exceptional communication skills.Responsibilities:Manage/handle the outgoing/incoming calls professionally.Identify and assess customer's needs to achieve satisfaction.Give follow-up...
-
Technical Customer Support Representative
4 weeks ago
Rawalpindi Cantonment, Pakistan Excelorithm Full timeTechnical Customer Support Representative1 day ago Be among the first 25 applicantsAbout Excelorithm:We are Excelorithm, a premier software development company based in Rawalpindi, Pakistan. With over 5 years of expertise, we specialize in delivering robust SaaS-based solutions and dynamic web applications. We are dedicated to providing on-demand,...
-
Rawalpindi Cantonment, Pakistan Translation Empire Full timeJob Title: Dispute Resolution and Customer Service ExpertAt Translation Empire, we value our customers and strive to provide exceptional service. We are seeking a skilled Dispute Resolution and Customer Service Expert to join our team.The primary responsibility of this role is to handle customer disputes and complaints in a fair and timely manner, ensuring...
-
Frontline Customer Experience Expert
1 week ago
Rawalpindi Cantonment, Pakistan ID Cosmetics Full timeID Cosmetics is seeking a skilled frontline customer experience expert to join our team.Key ResponsibilitiesThis role involves responding to customer inquiries, resolving issues, and providing product guidance to deliver exceptional customer experiences.Core CompetenciesCustomer Focus: Maintain a customer-centric approach to all interactions.Communication...
-
Customer Service Expert
2 weeks ago
Rawalpindi Cantonment, Pakistan EGeeks Global Full timeSales and Customer Support Role OverviewAt EGeeks Global, we are seeking a highly skilled Sales and Customer Support Representative to join our team. This dynamic role involves handling customer inquiries, managing sales leads, and ensuring high levels of customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...
-
Customer Support Manager
3 days ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeA process driven and service mindset who can bridge the teams like a well engaged department with internal and external stakeholder management.Responsibilities:Manage/handle a department of 50 to 60 people.Smart execution of department operations within given resources, including leave and shift management.Enablement of resources for efficient execution as...
-
Customer Experience Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Next Wave Full timeAbout the OpportunityWe're seeking a skilled Customer Support Representative to join our team at Next Wave. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key AccountabilitiesRespond to customer inquiries and concerns via phone, email, or chat.Analyze customer feedback to...
-
Customer Relationship Manager
2 weeks ago
Rawalpindi Cantonment, Pakistan Celebex Communications Full timeCelebex Communications: A Partner for Customer SuccessWe understand the importance of delivering exceptional customer experiences. That's why we offer comprehensive customer relationship management services designed to meet the evolving needs of businesses.Our team of experts provides tailored solutions to help companies engage their customers, enhance...
-
Customer Service Expert
2 weeks ago
Rawalpindi Cantonment, Pakistan MAQS Solutions Pvt Ltd. Full timeRole Summary:We are looking for a skilled Lead Executive to join our team at MAQS Solutions Pvt Ltd. The successful candidate will have prior experience in sales operations, customer care and handling.The role requires excellent communication and interpersonal skills, with the ability to handle clients effectively. Good English communication skills, being...
-
Technical Support Expert
2 days ago
Rawalpindi Cantonment, Pakistan Sadqain Healthcare Full timeAbout the RoleSadqain Healthcare, Pakistan is hiring a skilled Product Support Specialist to drive sales and enhance customer satisfaction.This key position involves:Promoting assigned products to our extensive network of healthcare professionals.Developing and delivering comprehensive training programs to improve product understanding.Analyzing...