Dispute Mediator and Customer Support

7 days ago


Islamabad, Islamabad, Pakistan Translation Empire Full time

Job Title: Dispute Mediator and Customer Support

About Us:

We are a leading translation company providing high-quality language services to clients around the world.

About the Role:

  • Mediating disputes between customers and internal staff to ensure a positive outcome.
  • Providing exceptional customer support to resolve customer complaints and issues.
  • Liaising with internal staff and external partners to gather information and evidence.
  • Communicating outcomes to customers in a clear and concise manner.

Key Skills:

  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Meticulous eye for detail and ability to prioritize effectively.
  • Highly organized with a rigorous problem-solving technique.


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