Global Contact Center Technical Lead

Team Lead Contact Center (Mashreq Digital Bank Pakistan)The Contact Center Team Lead will be responsible for managing a team of voice and chat agents to ensure the delivery of exceptional customer service. This role involves overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction. The...

We are seeking a highly skilled Contact Center Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.About the Position:Manage inbound calls and provide timely and effective solutions to customer inquiriesCollaborate with cross-functional teams to...

Job DescriptionThe role of a Contact Center Team Lead involves overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction. This position requires strong leadership and team management skills.Key ResponsibilitiesEnsure that the team meets or exceeds performance metrics.Monitor and evaluate...

About the RoleWe are seeking a highly skilled and experienced Healthcare Contact Center Supervisor to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our contact center team to deliver exceptional patient care and service.Key ResponsibilitiesCoach and develop the skills of our contact...

Job Title: Team Lead for Call Center ServicesAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan, with over 10 years of industry experience. We work with large Enterprise companies internationally.Job SummaryThis role involves supervising and leading a team of call center agents to achieve sales targets and provide...

As a key member of our team, you will be responsible for leading Contact Centre Technical Support operations. Your goal will be to meet internal targets for maintaining service level and external targets for offering beyond-par quality service that exceeds customers' expectations.Your responsibilities will include managing the performance scoring model of...

Job Description: Call Center Office Manager (5 Years Experience)About CompanyPro Work Technical Services is a leading provider of call center services in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally.Job SummaryWe are seeking an experienced Call Center Office Manager to supervise and lead a team...

Job Title: Call Center Office ManagerAbout Pro Work Technical ServicesWe are a leading provider of call center services in Pakistan, with over 10 years of industry experience. We work with large Enterprise companies internationally.Job SummaryThis role involves supervising and leading a team of call center agents to achieve sales targets and provide...

We are looking for a highly motivated individual with excellent communication skills to join our team as an Outbound Business Growth Specialist at Ibix Global Tech.About the RoleThe successful candidate will be responsible for generating leads and providing technical support to customers.This is a challenging role that requires resilience and persistence in...

Job Description:We are seeking an experienced Genesys Cloud Technical Support Specialist to join our team at Ibex. As a key member of our Genesys Cloud team, you will be responsible for providing technical support and assistance to our customers across various contact centers.Responsibilities:Support the configuration, setup, and deployment of Genesys cloud...

We are looking for a Technical Recruiter to join our Global Business Support Services Team, based in Pakistan, to provide expert-level Recruitment support to our Global Clients. As a Technical Recruiter for our Renewable Energy Clients, you will be responsible for the end-to-end Recruitment process, delivering qualified candidates to our clients both locally...

Job Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...

Job Description: Application Technical LeadThe Application Technical Lead will be responsible for managing, supporting, and optimizing IT and business applications used in our BPO operations. This role requires a strong background in BPO applications, with 2-3 years of experience in the industry.Key Areas of Responsibility:Set up and maintain BPO...

About the RoleThe Hospital Contact Center Associate is responsible for managing incoming and outgoing calls, resolving customer inquiries, and providing exceptional customer service.Main ResponsibilitiesOperate a switchboard, routing incoming calls to the appropriate departmentsPlace out-of-state and international calls as requiredEscalate user complaints to...

Call Center Representative The Sun Global , Pakistan We are currently looking for energetic and passionate call center representatives to join our teams, we are hiring experienced call center agents for our Medicare Campaign.Job Responsibility:The Call Center Agent will be responsible for managing and taking calls professionally and confidently.Follow...

Call Center Reps - Agents, Closers, Supervisors, ManagerJoin our growing team at TeleTec Global.TeleTec Global is hiring Call Center Representatives, Closers, Team Leaders, and Supervisors for Evening and Night Shifts. Candidates with experience in Cable, DME/CGM, Final Expense, Solar, and Energy Deregulation will be preferred.Job Description and Skills...

Role OverviewThe Supervisor of Hospital Contact Services is responsible for overseeing the hospital's contact center operations, including managing the team, developing processes, and improving patient satisfaction. This role requires strong leadership and coaching skills, as well as the ability to analyze data and identify trends.Key ResponsibilitiesManage...

Job Description: We are seeking a Global Marketing Lead to join our team at Global Food Marketing Group. The successful candidate will be responsible for planning, designing, and managing the publication of all publicity materials to maximize brand promotion. You will also handle and prioritize all outgoing and incoming correspondence, maintain the...

Job DescriptionSupport Global Operations: The successful candidate will be responsible for supporting global telephony and contact center operations across various contact centers.Patient Problem-Solving: As part of the Genesys cloud team, the engineer will act as the primary point of contact for all contact center solution requests, ensuring prompt...

We are seeking a highly skilled Technical Recruiter to join our Global Business Support Services Team in Pakistan.This role involves providing expert-level recruitment support to our Global Clients, specifically within the Renewable Energy Industry.Responsibilities include sourcing, screening, and evaluating candidates through various channels.Conducting...