
Service Excellence Manager
7 days ago
This position is responsible for driving excellence in after sales services at Buksh Motors. Key duties include developing and executing effective after sales strategies, enhancing customer satisfaction, and fostering strong relationships with customers.
Key Accountabilities:- Establish and track key performance indicators (KPIs) for the after sales team.
- Deliver exceptional customer experiences through personalized support and timely resolutions.
- Cultivate lasting relationships with customers through regular communication and proactive issue resolution.
- Analyze customer feedback to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams to ensure seamless coordination and efficient processes.
- Maintain accurate records of customer interactions, transactions, and correspondence.
- Develop and maintain comprehensive knowledge of products, services, and industry trends to provide expert advice to customers.
- Stay updated on relevant laws, regulations, and industry standards to ensure compliance.
Excellent communication and interpersonal skills
Possession of relevant certifications or licenses
Ability to work in a fast-paced environment
Proficiency in Microsoft Office Suite
Bachelor's degree in Business Administration or related field
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Service Excellence Professional
2 days ago
Lahore, Punjab, Pakistan TRG Full timeWe are TRG, a multinational software house committed to delivering optimal solutions and products tailored to meet clients' business needs. Our proactive and multidimensional approaches empower enterprises to achieve their goals.About the JobThis is a full-time on-site role for a Customer Service Executive located in Lahore. The ideal candidate will be...
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Service Excellence Leader
10 hours ago
Lahore, Punjab, Pakistan Potato Logics Pvt Full timeJob DetailsWe are looking for a highly skilled Service Excellence Leader to join our team at Potato Logics Pvt. The ideal candidate will have excellent communication and organizational skills, as well as the ability to adapt to evolving client needs and fast-paced environments.About the RoleThe Service Excellence Leader will be responsible for cultivating...
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Service Excellence Coordinator
5 days ago
Lahore, Punjab, Pakistan HR Outsourcing and Consulting Full timeKey ResponsibilitiesProvide exceptional guest service by responding to guests' needs and anticipating their unstated ones.Develop and implement strategies to improve guest satisfaction and loyalty.Manage guest complaints and issues in a fair and respectful manner.Collaborate with other departments to promote hotel services and amenities.About the CompanyAt...
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Service Excellence Professional
3 days ago
Lahore, Punjab, Pakistan Standard Chartered Life and Careers Full timeJob SummaryAs a key member of our Client Delivery team, you will be responsible for ensuring uniform implementation of Global IMO Model and adherence to DOIs across all lending units located in Pakistan. You will work closely with Relationship Managers, Product Sales, Operations, and other stakeholders to provide quality support and advice on...
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Service Excellence Expert
5 days ago
Lahore, Punjab, Pakistan Clasica Wear Full timeOur Culture:Casual Wear is a culture-driven company that values its employees. We believe in fostering a positive and inclusive work environment where our employees can grow and develop their careers.We are seeking a skilled Customer Service Executive to join our team. The successful candidate will be responsible for providing top-notch support, resolving...
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Service Excellence Leader
7 days ago
Lahore, Punjab, Pakistan Atlas Copco Full timeAbout UsAtlas Copco is a leading provider of sustainable productivity solutions. We serve a variety of industries worldwide with innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems.We are committed to helping our customers achieve their goals by providing exceptional service and support.This position is a key part of...
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Service Excellence Specialist
4 days ago
Lahore, Punjab, Pakistan Parhlo Full timeJob OverviewThis is a full-time position that requires a strong customer service focus. You will be working closely with customers to understand their needs and preferences.The job description includes:Interacting with customers to provide information and resolve issuesBecoming the face of the company by building relationships with customersCommunicating...
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Service Excellence Experts
7 days ago
Lahore, Punjab, Pakistan Supreme Protection Ltd. Full timeTechnical Support Role at Supreme Protection Ltd.We are currently seeking a skilled technical support professional to join our team as a Support Executive. The successful candidate will be responsible for delivering exceptional technical support to our customers, ensuring their technical queries are resolved efficiently and effectively.The ideal candidate...
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Customer Service Excellence Specialist
7 days ago
Lahore, Punjab, Pakistan Elegant Menswear Full timeJob Description:Elegant Menswear is looking for a skilled Customer Relationship Manager to manage customer relationships, drive sales growth, and enhance customer experience. As a key member of the team, you will be responsible for delivering exceptional customer service, promoting our products, and maintaining a strong customer-centric culture.Key...
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Delivery Excellence Manager
7 days ago
Lahore, Punjab, Pakistan Shumailas London Beauty Salon Full timeKey Responsibilities:Lead the service delivery team to ensure smooth execution of servicesManage team performance, providing guidance and support as neededCollaborate with cross-functional teams to drive business objectivesRequirements:Minimum 10 years of experience in a leadership roleProven track record in delivering high-quality servicesExcellent...
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Service Manager
1 week ago
Lahore, Punjab, Pakistan Corporate Kitchen -Pakeeza Full timeThe ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.ResponsibilitiesLead and motivate a trained staff to provide quality service to all customers in a timely manner.Serve as the key liaison to sales and management to ensure consistent customer satisfaction.Provide status and...
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Lahore, Punjab, Pakistan ChatPandas Full timeJob Overview:We are seeking a highly skilled Customer Support Executive to join our team at ChatPandas. This role involves providing exceptional customer service, resolving issues efficiently, and maintaining in-depth knowledge of our products and services.Key Responsibilities:Responding to customer inquiries via phone, email, or chat in a professional and...
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WhatsApp Channel Manager
6 days ago
Lahore, Punjab, Pakistan Service Absolute Global Full timeWe are looking for a talented WhatsApp Channel Manager to join our marketing team at Service Absolute Global.About the RoleThe successful candidate will be responsible for designing, implementing, and managing effective marketing campaigns on the WhatsApp platform to promote our products and services.Managing and maintaining our WhatsApp channels to ensure...
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IT Service Manager
7 days ago
Lahore, Punjab, Pakistan Radicalhire Full timeRadicalhire is seeking an IT Service Manager to join our team. As a key member of our IT department, you will be responsible for delivering high-quality IT services to our clients.About the RoleThis is an exciting opportunity for a skilled professional to take ownership of IT service delivery, working closely with stakeholders to ensure successful...
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Accounting Professional
3 days ago
Lahore, Punjab, Pakistan Excellence Solutions Inc. Full timeCompany OverviewWe are Excellence Solutions Inc., a globally recognized business process management and outsourcing services firm with a regional presence. Our team in Lahore, Pakistan, provides trusted BPM Financial Services Operations and Delivery department services to our clients.
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SEO Executive/Specialist
1 week ago
Lahore, Punjab, Pakistan Excellence Delivered Full timeBBA Hons., MBA (Specialization in Marketing)We are looking for an SEO/SEM expert to manage all search engine optimization and marketing activities. The candidate will be responsible for managing all SEO activities such as content strategy, link building, and keyword strategy to increase rankings on all major search networks. The candidate will also manage...
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Service Manager
1 week ago
Lahore, Punjab, Pakistan Suzuki Cantt Motors Full timeStrong technical knowledge acquired through education or training at a college or trade school.Must have extensive practical experience in vehicle servicing and repairs, together with experience in supervising technicians and dealing with customers.Previous experience as a service adviser or service receptionist is important.Maximizing the efficiency,...
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Digital Marketing Strategist
7 days ago
Lahore, Punjab, Pakistan Excellence Delivered Full timeJob TitleSEO Executive/SpecialistCompany OverviewWe are Excellence Delivered, a leading IT and Services company based in Lahore, Pakistan.Job DescriptionWe are looking for an SEO/SEM expert to manage all search engine optimization and marketing activities. The candidate will be responsible for managing all SEO activities such as content strategy, link...
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Social Media Manager
1 week ago
Lahore, Punjab, Pakistan Beacon Excellence Academy Full timeBeacon Excellence Academy is seeking a dynamic and experienced professional with at least 3 years of experience to manage our social media platforms and handle telemarketing responsibilities. This dual role requires creativity in digital marketing and excellent communication skills to engage with potential clients.The RoleKey ResponsibilitiesManage and...
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Operations Excellence Manager
5 days ago
Lahore, Punjab, Pakistan Flippa Full timeJob Title: Operations Excellence ManagerWe are seeking an experienced Operations Excellence Manager to join our team at Flippa. As a key member of our marketing operations function, you will be responsible for driving process improvement and operational excellence across our marketing organization.About the Role:The ideal candidate will have a strong...