Service Excellence Leader

7 days ago


Lahore, Punjab, Pakistan Atlas Copco Full time
About Us

Atlas Copco is a leading provider of sustainable productivity solutions. We serve a variety of industries worldwide with innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems.

We are committed to helping our customers achieve their goals by providing exceptional service and support.

This position is a key part of our efforts to deliver high-quality services to our customers.

Key responsibilities include:

  • Developing and implementing new service activities and strategies
  • Managing service team performance and operational efficiency
  • Coordinating with sales teams to identify customer needs and propose solutions
  • Ensuring compliance with company policies and procedures

Responsibilities:

  • Liaise with internal stakeholders to ensure seamless delivery of services
  • Conduct regular field audits to monitor service quality and team performance
  • Maintain accurate records of customer interactions and service delivery
  • Participate in continuous improvement initiatives to enhance service delivery


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