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Customer Service Team Lead
4 hours ago
We are seeking a seasoned Customer Service Team Lead to join our team at Futuro Digital Pvt. Ltd.
About the Role:
- The ideal candidate will have 5+ years of experience in customer service management, with a proven track record of building and leading high-performing teams.
- Strong written and verbal English communication skills are essential, as you will be the primary liaison with our UK client's customer service department.
Key Responsibilities:
- Plan, prioritize, and delegate work tasks to ensure the proper functioning of the customer services department.
- Develop and implement operational improvements to enhance the customer experience.
- Liaise with company management to support growth strategies and drive business results.
What We Offer:
- A competitive salary (dependent on experience).
- Opportunities for professional growth and development within a dynamic organization.
- A collaborative working environment with a talented team.
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