
EPM Suite Technical Support Professional
1 week ago
About the Job
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This role is ideal for an enthusiastic and talented professional with a passion for technology, experience in agile environments, and a desire to contribute to innovative software solutions in Engineering, Consulting, Operations, and Project Management.
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Key Responsibilities:
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- Provide expert support for Oracle EPBCS Suite and related modules (TRCS, EPM, PBCS, FCCS).">
- Troubleshoot complex issues in planning, forecasting, tax reporting, and financial consolidation.">
- Assist in system configuration, maintenance, optimization, and user training.">
- Engage with stakeholders to resolve support requests and ensure satisfaction.">
- Maintain documentation of support efforts, resolutions, and best practices.">
- Collaborate with internal teams to address bugs, enhancements, and escalated issues.">
- Stay updated on Oracle Cloud enhancements and best practices.">
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Requirements and Qualifications:
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- 3+ years supporting Oracle EPBCS Suite.">
- Strong knowledge of EPBCS, TRCS, PBCS, FCCS, and EPM modules.">
- Client-facing support experience with effective communication skills.">
- Experience in end-to-end EPBCS or EPM implementation is a plus.">
- Strong analytical and problem-solving skills.">
- Excellent communication abilities.">
- Familiarity with Oracle Cloud integrations.">
- Experience in support and system tuning.">
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Core Competencies:
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- Teamwork & Collaboration">
- Communication">
- Critical Thinking">
- Proactive Approach">
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About the Role
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We are seeking a skilled EPM Suite Support Specialist to join our IT Product Factory Team. The ideal candidate will have a strong background in Oracle EPBCS Suite and related modules, as well as excellent communication and problem-solving skills.
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Salary and Benefits
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Market Competitive Salary
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Job Description:
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Full-Time (Contract Based) Job Location: Remote
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Minimum Requirements:
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- English communication level of 7/10">
- Clean background">
- Valid passport for travel and employment in the UAE">
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