
Sales Performance Manager
1 week ago
This position requires strong leadership skills to recruit, train and develop new team members. Strategic planning involves designing salary structures and implementing fair compensation and benefits packages. The role includes regular review and evaluation of weekly sales achievement, with production of an end-of-week report.
A key responsibility is reviewing and outsourcing projects to other centers as needed. Researching new projects and conducting feasibility studies before launch is also essential. Meeting sales targets through motivating and developing staff, while consistently achieving and surpassing key performance indicators, is a primary goal.
The successful candidate will report to the operations manager on operational and team management issues. Effective monitoring and control of all areas of sales, including customer care, planning, staff training and development, is vital. Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing potential development and training opportunities is critical.
Job Specifications- Superb communication skills
- Dress code adhering to company standards
- Relevant education qualifications
- Exceptional professionalism
- Moral character and target-driven approach
- Strong team player and dedicated individual
- Natural leadership abilities
- Prior experience as a CSR or Team Lead in a call center setting
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