Call Center Quality Assurance Specialist

Quality Assurance Specialist - Call Center">We are seeking a detail-oriented Quality Assurance Specialist to join our team in Rawalpindi, Pakistan. As a key member of our call center sales and support team, you will play a critical role in ensuring the quality of work performed by agents through live monitoring and use of call recording systems and...

We require a highly motivated Quality Assurance Manager to join our team.This individual will play a key role in shaping the quality assurance processes and procedures that underpin our organization's success. They will work closely with other departments to address and resolve quality issues, providing valuable insights and recommendations to drive business...

Quality Assurance Specialist - Call CenterJob Description – Quality Assurance SpecialistThe Role: Quality Assurance Specialist – Call CenterLocation: Rawalpindi, PakistanThe Team: Spantronics work with multiple USA based clients in the field of Insurance, home improvement and renewal energy. We are a fast-growing organization and expanding our call...

Quality Assurance Specialist - Call Center Job OverviewThis is a permanent night shift position (7pm to 4am) that requires effective listening and problem-solving skills, excellent communication and presentation skills, prior experience in Outbound Call Center, and proven ability to manage multiple responsibilities with high attention to detail and...

Night Shift Quality Assurance Specialist PositionIn this role, you will be responsible for tracking performance of employees to identify trends and ensure they meet sales and performance goals. You will make sure call center employees provide complete and accurate information to callers and provide feedback to telemarketers by monitoring calls; conducting...

We are seeking a Quality Assurance Manager to lead our team in implementing quality assurance processes and procedures.Responsibilities include developing and monitoring these processes, as well as providing feedback and training to improve performance. Data analysis and reporting on QA metrics will also be key components of this role.Key...

The Role of a Quality Assurance Specialist in Call CentersAs a Quality Assurance Specialist in a call center environment, you will be responsible for ensuring the highest standards of quality in customer interactions. Your role will involve reviewing the performance of agents through live monitoring and the use of call recording systems to identify areas for...

Call Center Quality Assurance Specialist RoleThe successful candidate will review the quality of work performed by agents through live monitoring and use of call recording system and applications. They will identify training needs for sales team and communicate to training department as needed. The role also involves providing feedback to call center team...

We are seeking a skilled professional to join our team as a Quality Assurance Specialist. This is an excellent opportunity for someone who wants to make a meaningful contribution to ensuring high-quality interactions with customers.Key Responsibilities:Evaluate communication, professionalism, and policy adherence during inbound and outbound calls.Provide...

Quality Assurance Specialist Allainet Private Limited, Pakistan We have an immediate opportunity for a Quality Assurance Specialist with extensive experience in support of the full software development to release lifecycle. Excellent background in quality assurance and business analysis is imperative.The purpose of this position is to provide advanced level...