Call Center Quality Assurance Director

Quality Assurance Specialist - Call Center">We are seeking a detail-oriented Quality Assurance Specialist to join our team in Rawalpindi, Pakistan. As a key member of our call center sales and support team, you will play a critical role in ensuring the quality of work performed by agents through live monitoring and use of call recording systems and...

We are seeking a Quality Assurance Manager to lead our team in implementing quality assurance processes and procedures.Responsibilities include developing and monitoring these processes, as well as providing feedback and training to improve performance. Data analysis and reporting on QA metrics will also be key components of this role.Key...

Quality Assurance Specialist - Call CenterJob Description – Quality Assurance SpecialistThe Role: Quality Assurance Specialist – Call CenterLocation: Rawalpindi, PakistanThe Team: Spantronics work with multiple USA based clients in the field of Insurance, home improvement and renewal energy. We are a fast-growing organization and expanding our call...

Gender: Male and FemaleResponsibilities:To be defined based on the role.Skills Required:ListeningSpeakingWritingAnalytical and Problem SolvingAddress: Foundation University Islamabad, Defence Avenue, Phase-I, DHA Islamabad 44000, Pakistan.Job Title: Director Quality AssuranceJob Location: IslamabadJob Publication Date: December 15, 2024Application Deadline:...

Night Shift Quality Assurance Specialist PositionIn this role, you will be responsible for tracking performance of employees to identify trends and ensure they meet sales and performance goals. You will make sure call center employees provide complete and accurate information to callers and provide feedback to telemarketers by monitoring calls; conducting...

Quality Assurance Specialist - Call Center Job OverviewThis is a permanent night shift position (7pm to 4am) that requires effective listening and problem-solving skills, excellent communication and presentation skills, prior experience in Outbound Call Center, and proven ability to manage multiple responsibilities with high attention to detail and...

National Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world's largest Ethnic Inbound Outbound...

Job Summary">We are seeking a highly skilled Director Quality Assurance to join our team. The ideal candidate will be responsible for ensuring the quality of our products and services.">About the Role">The Director Quality Assurance will be responsible for developing and implementing quality assurance strategies, managing quality control processes, and...

A Quality Assurance Executive is a professional who is responsible for monitoring, inspecting each and every call in order to meet established quality standards.Traditionally, in order to fulfill these responsibilities, a Quality Assurance Executive would need to be proficient in a number of skills including:ListeningCommunication SkillsStatistical...

Call Center Quality Assurance Specialist RoleThe successful candidate will review the quality of work performed by agents through live monitoring and use of call recording system and applications. They will identify training needs for sales team and communicate to training department as needed. The role also involves providing feedback to call center team...