Customer Experience Manager

Get AI-powered advice on this job and more exclusive features.foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt...

About the opportunityManage the performance analysis, optimization, and process design for the customers.Lead the design and implementation of best-in-class service functions to address customer pain points across the pre, live, and post-delivery stages, ensuring a stellar experience.Collaborate closely with cross-functional teams to drive customer...

Job Title:Client Relationship Ambassador, Job DescriptionThe ideal candidate will be responsible for overseeing the Customer Service Offices nationwide, ensuring that high-quality services are provided to customers.Ensuring first-line customer service is being provided to clients across the country.Reporting daily, weekly, and monthly updates to...

Customer Service SpecialistWe're looking for a skilled professional to join our team as a Customer Service Specialist. This role involves delivering exceptional customer support and ensuring that customers receive the best possible experience.Manage and resolve customer complaints and provide product/service information to customers.Dealing with customer...

About UsAt our organization, we are dedicated to empowering millions of customers with the tools necessary to progress in an increasingly digital economy. Our mission is to change the lives of our 70 million customers for the better.Job DescriptionWe are seeking a talented individual to join our team as a Commercial Experience Executive. As part of our...

Customer Service and Digital Solutions LeaderThis role involves leading the delivery of exceptional customer service and driving the adoption of digital tools to enhance the customer experience across our B2B manufacturing operations.Key Responsibilities:Ensure that company guidelines are followed in customer service management.Prompt and effective...

About this role:">We are looking for an experienced customer experience manager to join our team.Responsibilities include managing performance analysis, optimization and process design for customers, as well as leading the design and implementation of best-in-class service functions to address customer pain points across different stages.The ideal candidate...

As a key player in our customer experience team, you will serve as the first point of contact between our organization and our valued customers. Your primary responsibility will be to respond to customer inquiries, resolve complaints, and address any questions they may have.The ideal candidate for this role is someone who excels at providing top-notch...

Customer Service RepresentativeWe are looking for a talented individual to join our team in the role of a Customer Support Executive who will focus on providing excellent responsive service for our customers.This position is responsible for delivering outstanding live support via telephone or live chat.The ideal candidate will have exceptional verbal and...

Direct message the job poster from Zero LifestyleCustomer Experience Lead | Team Lead at Daraz | Careem Operations | Foodpanda Logistics | Alibaba Daraz | E-Commerce Specialist | Last Mile | LogisticsResponsibilitiesConfirm customer orders and resolve delivery-related queries.Share accurate product information and guide customers effectively.Understand...