
Customer Experience Manager
3 days ago
Client Relationship Ambassador
, Job DescriptionThe ideal candidate will be responsible for overseeing the Customer Service Offices nationwide, ensuring that high-quality services are provided to customers.
- Ensuring first-line customer service is being provided to clients across the country.
- Reporting daily, weekly, and monthly updates to management.
- Presenting to senior management and the Board of Directors on a regular basis.
- Carrying out additional tasks related to Customer Service Offices.
The ideal candidate should possess excellent communication and interpersonal skills, strong leadership qualities, and the ability to document daily activities in a formalized manner.
- Strong communication and interpersonal skills.
- Leadership abilities.
- Ability to present to management.
- Capacity to work on client proposals and quotations.
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