Administrative Operations Specialist

16 hours ago

Karachi, Sindh, Pakistan beBeeOperational Full time

Job Description

We are seeking a versatile professional to handle various administrative and communication tasks in a dynamic environment. This multi-tasking role involves providing essential support, managing documents, data entry, and assisting with customer service calls.

Main Responsibilities

  • Organize and manage documents, files, and records to ensure seamless office operations.
  • Efficiently handle data entry tasks, ensuring accuracy and timely updates to internal systems.
  • Prepare reports, presentations, and other documents as required by management.
  • Assist with inventory tracking, purchase orders, and other administrative tasks.

Communication Tasks

  • Conduct outbound calls to clients and customers to provide information, answer inquiries, and resolve issues.
  • Follow up on pending tasks or requests via phone and email.
  • Support inbound calls by addressing queries and transferring them to the appropriate departments.
  • Maintain detailed call logs and records of customer interactions in CRM systems.

Cross-Functional Support

  • Collaborate with other departments to ensure seamless coordination of tasks.
  • Assist in special projects, client assignments, or other tasks as needed.
  • Provide support to team members to ensure deadlines are met and operational goals are achieved.

Requirements

  • Education: High school diploma or equivalent (Bachelor's degree preferred).
  • Experience: Previous experience in administrative support or customer service roles is preferred.
  • Skills:
    • Strong organizational skills with attention to detail.
    • Excellent verbal and written communication skills.
    • Ability to multitask and manage time effectively in a fast-paced environment.
    • Proficiency in MS Office (Word, Excel, Outlook) and CRM systems.
    • Strong problem-solving skills and a proactive attitude.

Key Attributes

  • Customer-Focused: Ability to communicate clearly and professionally with clients and customers.
  • Team Player: Willingness to assist team members with their tasks and collaborate across departments.
  • Adaptable: Capable of handling a variety of tasks and adjusting to changing priorities.

Work Details

  • Total Positions: 1
  • Job Type: Full Time
  • Shift: Night
  • No Preference: Intermediate / A-Level or higher
  • Experience: 1 Year - 3 Years
  • Salary: $70K -85K
  • Benefits: Medical Insurance, Provident Fund, Market Competitive Salary

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