Customer Support Liaison

5 days ago


Lahore, Punjab, Pakistan Abacus Full time

Job Title: Customer Support Specialist- UAE

About the Role

We are seeking a highly skilled and experienced Customer Support Specialist to join our team at Abacus. As a Customer Support Specialist, you will be responsible for managing international customer service inquiries over the phone and email.

You will work closely with our clients to identify and assess their needs, providing effective solutions to achieve customer satisfaction.

Key Responsibilities
  • Manage international customer service inquiries via phone and email
  • Identify and assess customers' needs to achieve satisfaction
  • Follow communication procedures, guidelines, and policies
Requirements

To be successful in this role, you will need:

  • Good communication skills (English)
  • Strong communication and interpersonal skills
  • Freshers are encouraged to apply
  • Experience in international customer support or Call Centre is a plus
  • Flexibility for shifts


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