Senior Commercial Manager

1 day ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Commercial Leadership Role

The Director of Commercial is a strategic leadership position responsible for driving revenue growth, market expansion, and customer satisfaction.

This role involves overseeing sales, marketing, business development, and customer experience functions to ensure alignment with the company's long-term objectives.

The Director of Commercial works closely with the executive team to identify new business opportunities, enhance brand positioning, and maximize profitability.

  1. Sales Management: Oversee sales teams to ensure revenue targets and key performance indicators (KPIs) are met or exceeded.
  2. Business Development: Strengthen business development efforts by identifying new clients, partnerships, and market trends.
  3. Customer Relationships: Foster strong relationships with key stakeholders, including customers, suppliers, and investors.
  4. Marketing Strategy: Lead the marketing strategy, ensuring brand positioning aligns with market demands and company objectives.
  5. Digital Transformation: Drive digital transformation initiatives to enhance customer engagement and online presence.
  6. Brand Awareness: Oversee advertising, public relations, and promotional activities to maximize brand awareness.
  7. Customer Retention: Develop and implement customer retention strategies to improve satisfaction and loyalty.
  8. Customer Service: Ensure excellent customer service standards across all touchpoints.
  9. Market Analysis: Analyze customer feedback and market trends to enhance product/service offerings.
  10. Commercial Performance: Monitor commercial performance, including revenue, profit margins, and market share.
  11. Pricing Strategies: Optimize pricing strategies, contract negotiations, and cost management to improve profitability.
  12. Financial Management: Work closely with finance teams to ensure sustainable business growth.

Qualifications:

  • A Bachelor's degree in Business Administration, Marketing, Sales, or a related field (MBA preferred).
  • 10+ years of experience in commercial leadership roles, preferably in the Hospitality Industry.
  • A proven track record of driving revenue growth and business expansion.
  • Strong leadership, strategic thinking, and decision-making skills.

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