
Air Freight Consultant
2 days ago
Key Performance Indicators:
- Respond promptly to client emails and F-Agent messages to ensure seamless communication.
- Maintain consistent outreach efforts with existing and potential clients through telephone calls and personal visits.
- Request updated air/sea freight rates from F-Agents when rates are not available.
- Prepare and issue quotations to clients, factoring in market competitiveness and company pricing strategies.
- Foster strong relationships with clients by providing exceptional customer service and proactive support.
- Coordinate closely with clients to obtain formal shipping instructions and route confirmations.
- Proactively inform clients of shipment arrivals and any issues that may arise during transit.
- Engage with clients to resolve any payment discrepancies related to charges collect shipments.
Key Responsibilities:
- Generate a weekly/monthly sales performance analysis and submit it to senior management.
- Effectively communicate with clients through tailored marketing initiatives and follow-up actions.
- Collaborate with the Export team to create and manage export documentation and processes.
Work Setting: Logistics and Supply Chain - Pakistan
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