Call Center Training Manager

1 day ago


Saddar Town, Pakistan E-Square Full time

E-Square's call center training team requires a skilled Training Manager to oversee the development and delivery of comprehensive training programs. As a key leader, you will drive excellence in customer service through innovative training initiatives.

About the Role
  • Lead the design and development of training programs
  • Collaborate with cross-functional teams to identify training needs
  • Mentor and coach trainers to ensure high-quality delivery

This is a challenging and rewarding opportunity for an experienced trainer to take on a leadership role.

Requirements
  1. Proven experience in training management and leadership
  2. Strong knowledge of adult learning principles and best practices
  3. Effective communication and interpersonal skills

Equal opportunities employer.


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