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2 days ago
We are looking for a skilled professional to fill the role of Customer Service Officer. This position is responsible for ensuring timely deliveries and maintaining accurate inventory records.
- The ideal candidate will optimize delivery routes and manage inventory levels, collaborating with logistics providers as needed.
- They will also be responsible for monitoring and resolving operational issues, improving daily operations through effective communication and problem-solving skills.
- Maintaining accurate inventory records is crucial, conducting regular checks as per standard operating procedures.
- The successful candidate will respond promptly to in-transit damages or shortages, ensuring timely closure of open orders.
- They may seek guidance from logistics managers for inventory-related issues.
- Additionally, they will oversee warehouse capacity, leading continuous improvement initiatives to prevent capacity issues.
- Performance evaluation and deployment of new contracts monthly will be key responsibilities.
- Opportunities to enhance efficiency and implement cost-saving measures will be identified and implemented.
- A graduate degree from a reputable institution
- Minimum 3 years' experience in logistics, warehousing, and supply chain management
- Goal-oriented and results-driven
- Strategic thinker with entrepreneurial spirit
- Effective communicator and coach
- Innovative problem-solver
- Fast-Moving Consumer Goods (FMCG)
This role offers opportunities for growth and development in a dynamic industry environment.
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