
Customer Service
4 weeks ago
Job Description:
- Evaluates routing, load management, and ensures tracking of delivery vehicles.
- Collaborates with 3PL service providers for effective daily operations and conducts periodic meetings to resolve operational issues.
- Monitors the overall inventory control system and schedules daily & weekly inventory checks as per SOPs.
- Ensures timely closure on all in-transit damages/shortages and open orders to avoid inventory variations.
- Seeks guidance from logistics and supply planning managers for all inventory-related in-transit issues.
- Keeps track of warehouse situation, capacity outlooks, and leads/coordinates with 3PL service providers for continuous improvement to prevent capacity issues.
- Deploys all service providers & logistics contracts monthly, evaluates their performance to ensure standards are met.
- Initiates cost-saving measures by evaluating ongoing operations for maximum efficiency.
- Goal-orientedness
- Vision, Strategy, and Planning
- Entrepreneurial Orientation
- Coaching & Mentoring
- Leading Creativity and Innovation
- Preferably a graduate from a reputable university.
- Minimum 3 years of experience in logistics, warehousing, and supply planning.
- FMCG
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