Technical Support Specialist

8 hours ago


Karachi, Sindh, Pakistan beBeeSupport Full time
Job Description

We are seeking a highly skilled Support Professional to provide technical service and support to our customers.

The successful candidate will be responsible for troubleshooting and resolving problems to stabilize and optimize customer networks. They will configure and integrate different nodes and solutions in new and live customer networks.

The Support Professional will typically interact with customer technical staff, operation managers, service engineers, and other groups within the organization. They may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.

The ideal candidate will have a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. They will work collaboratively and communicate effectively in an international environment.

Required Skills and Qualifications
  • Education: Bachelor's degree in engineering
  • Years of Experience: 5+ years of experience
  • Domain Experience:
  • CS Core Domain Resources:
  • CSCF, MTAS, SBG/BGF
  • MSC-S, M-MGW, STP/IP-STP
  • UDM Domain CUDB, HSS-FE, HLR-FE, EIR-FE
  • Mobile Call Flows and Protocols Understanding
  • MAP, SCCP, SIP, Diameter, and LDAP Protocol Handling
  • Troubleshooting of IMS/VoLTE Call Flows, SRVCC, and CS Fallback Procedure
  • MOP Preparation with Impact Analysis and Execution
  • Understanding of Cloud/Virtualization Concepts and VNF/CNF Management
  • Team Collaboration
  • Delivering Results & Meeting Customer Expectations
  • Presentation & Communication Skills
Benefits

We offer a competitive salary and benefits package, including opportunities for professional growth and development.

Why Join Us?

We are a dynamic and innovative company that values diversity and inclusion. We encourage people from all backgrounds to apply and realize their full potential as part of our team.



  • Karachi, Sindh, Pakistan beBeeBiometric Full time

    Technical Support Specialist Vacancy in Karachi, PakistanBiometric Passport Technical ExpertA leading technology organization is seeking a highly skilled Biometric Passport Technical Expert to fill this critical role. As an expert, you will be responsible for providing advanced technical support for biometric passports and associated systems. Your primary...


  • Karachi, Sindh, Pakistan beBeeTechnician Full time

    We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to clients regarding the installation, commissioning, and maintenance of air compressors and related equipment.Responsibilities include:Performing routine preventive and corrective...


  • Karachi, Sindh, Pakistan iTack Solutions Full time

    Technical Customer Support Specialist (ERP)Technical Customer Support Specialist (ERP)1 week ago Be among the first 25 applicantsiTack Solutions is hiring a Technical Customer Support Specialist to support our growing base of ERP clients. This role involves troubleshooting, resolving, and escalating technical and functional ERP issues while ensuring...


  • Karachi, Sindh, Pakistan iTack Solutions Full time

    Technical Customer Support Specialist (ERP)Get AI-powered advice on this job and more exclusive features.iTack Solutions is hiring a Technical Customer Support Specialist to support our growing base of ERP clients. This role involves troubleshooting, resolving, and escalating technical and functional ERP issues while ensuring high-quality client support.The...


  • Karachi, Sindh, Pakistan ibex Full time

    Technical Support Specialist ibex, Pakistan The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other...


  • Karachi, Sindh, Pakistan VR Hiring Full time

    Technical Support Specialist - Android App VR Hiring, Pakistan Responsibilities:Assisting the brand custodians in conceptualizing the app.Gathering requirements around functionality and translating those requirements into elegant functional solutions.Assisting the creative designers in designing the user UI of the app.Developing a prototype to gauge scope...


  • Karachi, Sindh, Pakistan beBeeDesktop Full time

    Job Title: Desktop Support SpecialistThis role is responsible for delivering high-quality technical support to internal customers across various IT-related issues. The ideal candidate will possess a solid understanding of computer systems, networks, and applications.Key ResponsibilitiesProvide first and second-level support to internal customers via phone,...


  • Karachi, Sindh, Pakistan beBeeSupport Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.


  • Karachi, Sindh, Pakistan beBeeCustomer Full time

    About Contour Software, a subsidiary of Constellation Software Inc., we're a global enterprise software company with over 2,000 staff across 3 cities. We've grown from a dozen people to become one of the top 10 software companies in the world, serving employees and customers in 100+ countries.Our portfolio includes market-leading, vertical-market enterprise...


  • Karachi, Sindh, Pakistan Emerald Telecom Full time

    Direct message the job poster from Emerald TelecomHuman Resources | Talent Acquisition Specialist | Technical-Non Technical Recruiter | Head HunterCompany DescriptionEUROSOFT TECH LIMITED is a computer software company based out of S-3 RAYS HOUSE BUSINESS CENTRE NORTH CIRCULAR ROAD, LONDON, United Kingdom.Role DescriptionThis is a full-time on-site role for...