Mystery Shopping Position

Job DescriptionThe role of Assistant Manager - Service Quality requires a professional with strong analytical and communication skills to focus on service quality through the introduction of dedicated resources to implement SQ standards and monitor SQ benchmarks / IQMs. The successful candidate will conduct Customer surveys, spot checks, mystery shopping and...

Job OverviewThe role of Service Quality Manager focuses on the implementation of dedicated resources to introduce and monitor service quality standards. The position involves conducting customer surveys, spot checks, mystery shopping, and trainings to review front and back-end processes. This includes improving time-to-achieve (TAT), productivity, and...

Job SummaryWe are seeking a skilled Data-Driven Client Experience Specialist to join our team. This role will be responsible for leveraging business insights, quality assurance, and customer feedback analysis to drive impactful improvements.Key Responsibilities:Client Feedback Analysis: Conduct in-depth analysis of client feedback to identify areas for...

Key ResponsibilitiesAs a key member of our team, you will be responsible for the following tasks:Co-create and research user flows, wireframes, designs, journey maps, and execution metrics using your own CX depth and delivery experience to assess risks and continuously raise the bar across all CX dimensions.Manage monthly and annual external customer...

Job OverviewThe Barista is a critical member of the coffee shop team, responsible for delivering exceptional customer service and high-quality beverages.To excel in this role, you will need to develop a strong passion for providing enthusiastic and personalized service to every customer, ensuring their experience is memorable and drives repeat business.Key...

This role will be responsible for driving business insights, quality assurance, and customer feedback analysis efforts to deliver exceptional client experiences. The ideal candidate will have a deep understanding of customer experience principles and best practices, as well as strong analytical skills and business acumen.Key ResponsibilitiesDevelop and drive...

This role will be responsible for leading business insights, quality assurance, and customer feedback analysis efforts to drive significant improvements. The position requires strong analytical skills, business acumen, and excellent communication skills.Key ResponsibilitiesLead the co-creation and research of user flows, wireframes, designs, journey maps,...

Home shopping network are looking for an experienced, enthusiastic and motivated professional to join our team in the position ofAssistant Operation ManagerJob Description:The candidate must have the ability to work collaboratively within a multidisciplinary environment, possess good communication skills, manage multiple projects, and meet...

An exciting opportunity has arisen for a highly motivated and experienced professional to join our paint operations team as a manager. The successful candidate will be responsible for leading a team of paint shop professionals, ensuring that all tasks are completed efficiently and to a high standard.Key ResponsibilitiesLeading a Team: To motivate and inspire...

Junior Management Position OverviewThis is a junior management position focused on non-fuel retail operations.About the JobWe are seeking an experienced professional to oversee the management of non-fuel retail operations, ensuring efficient day-to-day operations and strategic growth.Accurately record license fees for convenience stores and NFR allied...