Service Excellence Leader

1 day ago


Rawalpindi Cantonment, Pakistan Verbal Tech Full time

**Service Excellence Leader Job**

We are seeking a results-driven Service Excellence Leader to join our team and drive excellence in service delivery.

The ideal candidate will possess a strong passion for delivering exceptional customer experiences, as well as the ability to motivate and inspire others to achieve similar results.

This role involves leading by example, setting high standards, and empowering Service Professionals (CSRs) to deliver outstanding service.

Responsibilities:

  • Lead by example, demonstrating a commitment to service excellence
  • Motivate and empower Service Professionals (CSRs) to deliver outstanding service
  • Develop and implement initiatives to drive service excellence
  • Collaborate with other teams to ensure seamless communication and process execution

Requirements:

  • Proven track record in service excellence
  • Strong leadership and people management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

Join Our Team:

As a Service Excellence Leader at Verbal Tech, you'll have the opportunity to work with a talented team, develop your skills, and make a real impact on our customers' experiences.



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