Service Desk Administrator

Job DescriptionThe Help Desk System Administrator will be responsible for delivering top-notch IT support services to Riphah University's community. Essential duties include providing prompt and effective assistance to customers, identifying and resolving technical issues, and working collaboratively with other teams to deliver business results.Main...

About the Role:Riphah University is seeking a Technical Service Desk Analyst to join our IT support team. As a Technical Service Desk Analyst, you will provide technical support services to students, faculty, and staff, including troubleshooting, resolving technical issues, and maintaining accurate records.About the Role: This is an exciting opportunity for...

About the Job:The Communitech is seeking a skilled Service Desk Specialist to manage client relationships and provide top-notch support. As a Client Support Officer, your main tasks will include ensuring customer satisfaction, responding to queries, and communicating with other departments.Main Tasks:Manage client records and databases with accuracyDevelop...

Key ResponsibilitiesProvide friendly and professional point of contact for customers with any queries or concernsUser administration in Active Directory, Office 365, and other softwareManage and report on Help Desk ticketing system (Zoho Desk)Maintaining hardware and software inventorySetting up end-user laptops using Windows 11 and setting up Office...

Job OverviewRiphah University seeks a skilled IT Support Specialist to provide exceptional first-line systems support. The ideal candidate will possess excellent customer service skills and be able to effectively diagnose and resolve technical issues.Key ResponsibilitiesProvide timely and accurate support to customers via various communication...

Job Description:Riphah University is seeking a Help Desk Manager to lead our IT support team. As a Help Desk Manager, you will oversee the delivery of exceptional technical support services to students, faculty, and staff, ensuring timely and effective resolution of technical issues.About the Role: In this critical position, you will be responsible for...

Provide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...

Position SummaryRiphah University invites applications for the position of Information Technology Service Desk Expert. As a key member of our IT team, you will be responsible for providing high-quality support services to our users, including incident management, problem solving, and collaboration with internal stakeholders.Key ResponsibilitiesManage...

About the Job:We are looking for a System Administrator Assistant to join our IT support team at Riphah University. As a System Administrator Assistant, you will work closely with our system administrators to install, configure, and maintain computer systems, networks, and related equipment.About the Role: This is an exciting opportunity for a motivated and...

Database Administrator Job DescriptionResponsibility: As a database administrator (DBA), you will be responsible for the performance, integrity, and security of a database. You'll be involved in the planning and development of the database, as well as troubleshooting any issues. You will also transform the data for various reporting and migration...

Job Title: Admin Manager/Manager OperationsAbout Ara:Ara is a leading organization in the industry, dedicated to providing exceptional services to our clients. We are committed to excellence and strive to create a positive work environment for our employees.Job Description:The Admin Manager/Manager Operations will be responsible for performing various...

Job RequirementsTo be successful in this role, you will need to possess a strong understanding of examination procedures and regulations. You should have excellent communication and organizational skills, with the ability to work effectively with faculty, administration, and students.About the RoleThis is an exciting opportunity to join our dynamic team and...

Hospitality Manager / Front Desk Manager / ReceptionistLocation: Marcopolo Resorts and Tour – Northern Area (Remote Job)Salary: Competitive, based on experience1. Hospitality ManagerKey Responsibilities:Oversee daily operations of the resort, ensuring guest satisfactionManage and train front-line staffDevelop and implement service standards and...

Job Overview:We are seeking a highly skilled Customer Service Representative to join our team at The Communitech. As a Client Support Officer, your primary responsibility will be to ensure customer satisfaction by interacting with clients, responding to their queries, and providing relevant information.Key Responsibilities:Maintain accurate client records...

We are seeking a detail-oriented Customer Service Quality Expert to join our team at Translation Empire PK. This role involves monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service qualityEvaluate...

We are seeking a highly skilled Customer Service Excellence Specialist to join our team at Translation Empire. As a key member of our customer service department, you will be responsible for ensuring the highest standards of service quality and compliance.About the Role:You will analyze customer interactions to identify areas for improvement and develop...

About Us:Translation Empire is the UK's premier translation and interpretation company, committed to delivering unparalleled services to our clients. We're seeking a skilled Customer Support Representative to join our team.Key Responsibilities:Manage customer interactions with professionalism and courtesyIdentify and address customer needs to ensure...

At Translation Empire PK, we are seeking a skilled VOIP specialist to join our dynamic team. As a Data Dialer & VOIP (Admin) Specialist, you will be responsible for managing and maintaining our VOIP infrastructure and data dialer systems.Key Responsibilities:Daily VOIP Support: Respond to user queries, diagnose technical issues, and resolve service...

Key ResponsibilitiesIn this role, you will:Manage the operational activities of the Regional Operations Center (R-NOC) for FTTH Network in Islamabad and Rawalpindi.Handle trouble tickets and service requests, perform in-depth analysis of fault reports, identify gaps, and recommend improvements to management.Communicate effectively with technical teams, Back...

About the RoleThe Technical Support Professional will play a critical part in delivering high-quality IT services to Riphah University's staff and students. Key responsibilities include providing system support, troubleshooting technical issues, and collaborating with internal departments to drive project success.ResponsibilitiesOffer expert advice on...