Customer Service Manager

Get AI-powered advice on this job and more exclusive features.Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data...

Job Title: Customer Service ManagerWe are seeking a highly motivated and experienced customer service manager to lead our team in providing exceptional customer support.Main Responsibilities:Develop and implement customer retention strategies to increase customer satisfaction and loyalty.Manage a team of customer service representatives to ensure timely and...

Job SummaryThe Call Centre Manager will be responsible for establishing and implementing a training program to ensure exceptional customer service. This includes managing scheduling based on forecasted volumes, developing policies and procedures to improve efficiencies, and partnering with other managers to review and improve operating procedures.

Customer Service Assistant ManagerThis role involves leading a team of customer service assistants and being responsible for resolving customer queries, arranging spare parts, and managing the monthly budget.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work under pressure and supervise a team.Key...

Assistant Manager Customer Services R&I Electrical Appliances, Pakistan As an Assistant Manager in Customer Services, you will be responsible for:Resolving Service Centre / Customer QueriesArranging spare parts / tools for SVCVerifying and approving product sale return notesPreparing CSD staff incentives and verifying incentives of SVC staffConducting...

Customer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...

About the Job">This role is a key position that plays a vital part in delivering exceptional customer service to our clients. As an Assistant Manager Customer Services, you will be responsible for ensuring that all customer inquiries are handled professionally and efficiently.The job holder will also be expected to handle sales records, monitor logistics...

As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through direct communication and prompt issue resolution.Job ResponsibilitiesWe are seeking a highly skilled professional to handle customer inquiries and complaints in a timely and effective manner. Your role will involve:Providing detailed...

A customer service representative (Male/Female) interacts with a company's customers to provide information and address inquiries regarding services.Job SpecificationResolve customer complaints via phone, email, and mail.Use telephones to reach out to customers in emergency situations.Greet customers warmly and ascertain the problem or reason for...

September 09, 2024JOB DETAILS:Qualification & Experience:Engineering/Management Graduate (16 years of education) or Accounting Professional with 17 years of post-qualification experience including 5 years' experience in senior management/leadership role. Experience of working in Oil & Gas / Public Sector shall be preferred.Age:Should not exceed 57...